Clearing And Forwarding Operator – Agl Sez M/f at AGL- Africa Global Logistics

Clearing And Forwarding Operator – Agl Sez M/f at AGL- Africa Global Logistics – AGL- Africa Global Logistics Kenya Job Details

About the Role

AGL- Africa Global Logistics is recruiting a Clearing And Forwarding Operator – Agl Sez M/f to join their logistics and customs clearance team in Kenya. This is a full-time position that sits at the centre of cargo movement, documentation, and client communication within the special economic zone operations. You’ll manage the end-to-end processing of freight shipments, coordinate with shipping lines, and maintain real-time visibility on all active files for clients.

The Clearing And Forwarding Operator – Agl Sez M/f role requires someone who can balance multiple shipments, respond to client enquiries promptly, and keep accurate records across both physical and digital systems. Casual jobs in Kenya in the logistics sector demand precision and accountability—this position delivers both. You’ll report operational issues to management and escalate complex matters through proper channels to keep shipments moving smoothly.

Key Responsibilities

• Manage day-to-day communication with clients, including receiving shipment orders and addressing queries in real time.
• Request and follow up on missing documentation or detailed instructions needed from clients to process files.
• Update clients and internal systems with file processing progress and monitor shipment status in the designated software.
• Prepare export documentation for shipments and book cargo space with shipping line operators.
• Coordinate and arrange transport for container delivery to Port of Mombasa (POR) and stuffing locations.
• Track vessel arrivals with shipping lines and monitor invoice receipt, ensuring all supporting documents are attached to files and filed for approval.
• Archive files both physically and electronically on a regular schedule to maintain organized records.
• Alert clients and escalate operational issues—whether potential or actual—to management and the internal freight operations system when you cannot resolve them directly.

Requirements & Qualifications

• Diploma qualification in Clearing and Forwarding or equivalent certification in customs logistics.
• Minimum 2 years of hands-on experience working in clearing and forwarding operations.
• East Africa Freight Forwarding Practicing Certificate (an advantage, not mandatory).
• Ability to track multiple shipments simultaneously without losing attention to detail.
• Proficiency in using freight forwarding software and monitoring systems.
• Strong written and verbal communication skills to liaison between clients, shipping lines, and internal teams.

What to Expect

• A structured operational role within a growing logistics company serving the special economic zone sector in Kenya.
• Regular interaction with clients, shipping partners, and internal teams—this is not a desk-only position; you’ll coordinate across multiple departments and external stakeholders.
• The Clearing And Forwarding Operator – Agl Sez M/f position in Kenya is open to qualified candidates. Click Apply below to submit your application.