Operations Team Member Job at Java House – 20 Positions

Operations Team Member Job at Java House – 20 Positions – Java House Kenya Job Details

About the Role

Java House is recruiting 20 Operations Team Members for its Nairobi location. This is a full-time, entry-level position within the hospitality and food service sector, designed for candidates eager to build experience in restaurant operations, customer service, and food handling. The role combines front-of-house service duties with kitchen support, requiring someone who can work efficiently in a busy environment while maintaining strict food safety and cleanliness standards.

As an Operations Team Member Job at Java House – 20 Positions, you will play a direct part in delivering the daily guest experience. You’ll work across multiple areas of the restaurant—from taking orders and serving tables to supporting food preparation and maintaining kitchen hygiene. This is casual employment in Nairobi suited to school leavers or early-career hospitality workers who are reliable, detail-oriented, and comfortable with physical work in a fast-paced setting.

Key Responsibilities

• Deliver food and beverage orders from the kitchen to customer tables accurately and promptly.
• Record customer orders and ensure accurate, timely delivery of meals and drinks to the correct table.
• Process bills, collect payments from guests, and return the correct change without error.
• Maintain cleanliness of dining areas, waiter stations, kitchen zones, and restroom facilities throughout each shift.
• Support food preparation, plating, and storage according to established restaurant standards and recipe requirements.
• Wash pots, pans, cutlery, crockery, and kitchen equipment; clean general kitchen areas to maintain hygiene standards.
• Comply with food safety protocols, sanitation procedures, and HACCP guidelines at all times.
• Restock condiments, sauces, and mise en place supplies; assist with opening and closing routines as needed.
• Manage waste disposal, including bin handling and grease trap cleaning, in line with company procedures.
• Support service during peak hours to minimise customer wait times and assist wait staff as required.

Requirements & Qualifications

• KCSE Certificate with a mean grade of C Plain as the minimum educational qualification.
• Demonstrated interest in working within the hospitality, food and beverage, or restaurant sector.
• Basic housekeeping and cleaning skills with attention to detail.
• Ability to work under pressure, handle long shifts, and remain productive in a bustling kitchen and dining environment.
• Competence in planning, problem-solving, and making sound decisions during service.
• Strong interpersonal abilities and a commitment to delivering good customer care.
• Flexibility, reliability, and the capacity to work as an effective team member.
• Prior experience in food and beverage service or basic food safety and HACCP knowledge is advantageous but not required.

What to Expect

• Full-time employment in a structured restaurant environment where teamwork and communication are essential. You will receive shift briefings and be expected to follow Standard Operating Procedures consistently.
• A role that spans both customer-facing and behind-the-scenes work, offering exposure to multiple aspects of restaurant operations. Physical demands include standing for extended periods, lifting, and repetitive cleaning tasks.
• Opportunities to develop hospitality skills, learn food safety protocols, and gain practical experience in a professional kitchen setting.
• The Operations Team Member Job at Java House – 20 Positions in Nairobi is open to qualified candidates meeting the above requirements. Click Apply below to submit your application by 9 August 2026.