Vilcom Networks Limited
Vilcom Networks Limited is hiring multiple positions across sales, customer retention, and leadership roles in Kenya. Whether you're seeking entry level jobs in Kenya or a full-time opportunity to advance your career, this rolling recruitment covers Field Commercial Lead, Customer Retention Executive, and Direct Sales Executive positions across various locations.
📋 Job Overview
- Category: Entry Level Jobs
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: Vilcom Networks Limited
- Application Deadline: Rolling basis
- Last Updated: April 24, 2026
Jobs Vacancies at Vilcom Networks Limited – Vilcom Networks Limited Kenya Job Details
Field Commercial Lead Nairobi (1 Position)
KEY RESPONSIBILITIES
- Drive revenue growth and market expansion
- Lead and manage Regional Sales Supervisors
- Ensure achievement of sales targets across regions
- Oversee field sales operations and performance
REQUIREMENTS & SKILLS
CORE FUNCTIONS
- Expand market presence across segments (SME & Enterprise)
- Oversee customer acquisition and onboarding
- Track sales pipeline, conversion, and revenue performance
- Align field sales with customer experience and retention teams
- Bachelor’s Degree (Business, Marketing, Telecom or related)
- At least 6 years sales experience (ISP/Telecom preferred)
- Minimum 3 years in a leadership role
- Strong commercial, leadership, and analytical skills
Customer Retention Executive Nairobi (4 Positions)
KEY RESPONSIBILITIES
- Proactively engage and retain customers
- Identify at-risk clients & implement retention strategies
- Follow up on issues and ensure resolution Support onboarding and ongoing customer engagement
REQUIREMENTS & SKILLS
CORE FUNCTIONS
- Bachelor’s Degree (Business, IT, Telecom or related)
- At least 2 years in customer service/retention
- Support across Vilcom services
- Monitor churn & customer satisfaction
- Coordinate with SOC & technical teams for issue resolution
- Ensure consistent customer communication & experience
- Knowledge of CRM, ISP services & customer lifecycle Strong communication & problem-solving skills
Direct Sales Executive Meru, Rongai & Lodwar
KEY RESPONSIBILITIES
- Generate leads and acquire new customers
- Promote and sell Vilcom products and ser- vices
- Meet and exceed sales targets and KPIs
- Conduct field sales activities (door-to-door & corporate)
REQUIREMENTS & SKILLS
CORE FUNCTIONS
- Sell Fiber, Enterprise & Technology solutions
- Manage sales pipeline and conversions
- Support customer onboarding and handover
- Provide market feedback and performance reports
- Diploma in Business, Marketing, Sales or related field
- At least 2 years sales experience (ISP/Telecom preferred)
- Proven ability to meet sales targets
- Strong communication and persuasion skills
Method of Application
Interested candidates should submit their updated CVs to [email protected]
🎯 How to Apply
To apply for this job email your details to careers@vilcom.co.ke
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❓ Frequently Asked Questions
For this entry level jobs opportunity in Kenya, you need a Bachelor's Degree in Business, Marketing, Telecom or a related field, plus at least 6 years of sales experience preferably in ISP or Telecom sectors. You must also have minimum 3 years in a leadership role and demonstrate strong commercial, leadership, and analytical skills. When you apply for Jobs Vacancies at Vilcom Networks Limited Kenya, ensure your CV clearly highlights your experience managing regional sales teams and driving revenue growth.
There are 4 positions available for Customer Retention Executives in this full time entry level jobs recruitment in Kenya. Candidates need a Bachelor's Degree in Business, IT, Telecom or related fields, with at least 2 years of customer service or retention experience. To apply for Jobs Vacancies at Vilcom Networks Limited in Kenya, you should demonstrate knowledge of CRM systems, ISP services, and strong communication and problem-solving abilities.
Direct Sales Executive roles in this entry level jobs in Kenya recruitment require a Diploma in Business, Marketing, Sales or a related field and at least 2 years of sales experience, preferably in ISP or Telecom. You must have a proven track record of meeting sales targets and possess strong communication and persuasion skills. When you apply for Jobs Vacancies at Vilcom Networks Limited, positions are available in Meru, Rongai, and Lodwar, focusing on selling Fiber, Enterprise, and Technology solutions.
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