Human Resource Assistant at Artcaffe Coffee and Bakery

Human Resource Assistant at Artcaffe Coffee and Bakery – Artcaffe Coffee and Bakery Kenya Job Details

About the Role

Artcaffe Coffee and Bakery is recruiting a Human Resource Assistant to join its HR team in Nairobi on a full-time basis. This is a permanent position supporting day-to-day human resources operations across the organisation. The role reports to the HR Manager and involves managing employee records, payroll coordination, leave administration, and compliance with Kenyan employment legislation. You will work across multiple branches of Artcaffe Coffee and Bakery, ensuring consistent HR practices and supporting managers with people-related matters.

The Human Resource Assistant at Artcaffe Coffee and Bakery will be central to maintaining HR systems, processing employee documentation, and helping resolve workplace issues. You will interact with staff at all levels, from front-line baristas and chefs to management, making clear communication and discretion essential. This role offers exposure to all core HR functions in a hospitality setting.

Key Responsibilities

• Prepare and verify payroll inputs monthly, ensuring accuracy before processing and coordinating the distribution of payslips to all employees.
• Work with branch managers and department heads to handle employee relations concerns, provide HR guidance, and help resolve workplace disputes promptly.
• Manage disciplinary and grievance procedures in line with company policy and Kenyan labour law, documenting all steps and outcomes.
• Track employee probation periods, contract confirmations, contract renewals, and exit procedures, ensuring all paperwork and approvals are completed on schedule.
• Assist in coordinating annual and ongoing performance appraisal cycles, supporting managers in setting objectives and documenting feedback.
• Administer attendance and leave records using the HRIS, generate reports on absenteeism and leave balances, and provide insights to management teams.
• Maintain complete and confidential employee personnel files, ensuring all HR documents, certifications, and contracts are filed correctly and accessible for audit.
• Prepare HR correspondence including offer letters, contract confirmations, disciplinary letters, and separation notices using company templates and legal standards.
• Conduct regular compliance visits to branches, monitor adherence to HR policies, and suggest process improvements to the HR Manager.
• Coordinate staff training sessions, provide technical support for HRIS users, and organise employee engagement initiatives at branch level.
• Support health and safety compliance by scheduling medical check-ups, recording workplace injuries, and maintaining employee wellness documentation.
• Compile HR metrics and people reports that inform business planning and help leadership make workforce decisions.

Requirements & Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline; HND in HR is also acceptable.
• Minimum 2 years of hands-on experience in an HR generalist or HR administration role within a comparable organisation.
• Working knowledge of Kenyan employment law, including the Employment Act and applicable regulations.
• Practical experience with HRIS platforms and payroll software; familiarity with common HR management systems is preferred.
• Professional membership or progress toward certification with the Institute of Human Resource Management (IHRM) is desirable.
• Strong written and verbal communication skills, with the ability to draft formal HR documents accurately.
• Excellent organisational abilities and attention to detail when managing multiple employee files and deadlines.
• Ability to maintain confidentiality and handle sensitive employee information with discretion.

What to Expect

• Work in a hospitality environment where you support teams across multiple Artcaffe Coffee and Bakery locations in Nairobi’s major shopping malls.
• Regular interaction with employees at all levels and direct engagement with branch management on people matters.
• Exposure to the full spectrum of HR administration, from recruitment and onboarding through to separation and compliance.
• This Human Resource Assistant at Artcaffe Coffee and Bakery position in Nairobi is open to qualified candidates. Click Apply below to submit your application.

Method of Application

Submit your resume and a cover letter to [email protected], with “ACBLHRA-0726” as the subject line.
Application Deadline: 12th July 2026