Field Collection Agents at Newark Frontiers

Field Collection Agents at Newark Frontiers – Newark Frontiers Kenya Job Details

About the Role

Newark Frontiers is recruiting Field Collection Agents for full-time positions based in Kenya. This role sits at the front line of account management and debt recovery, requiring professionals who can balance firm collection practices with client relationship building. Field Collection Agents at Newark Frontiers work across diverse client portfolios, managing overdue accounts through direct engagement and structured recovery processes.

As a Field Collection Agent, you will be responsible for tracking down clients with outstanding balances, arranging repayment schedules, and ensuring compliance with recovery regulations. This is an entry-level position suited for candidates with strong interpersonal skills and the ability to work independently in the field. Entry level jobs in Kenya in this sector offer clear career progression for those who demonstrate consistency and results.

Key Responsibilities

• Track and follow up on client accounts that are in arrears, using multiple contact methods to reach borrowers
• Negotiate and agree repayment arrangements with clients based on their financial capacity
• Conduct field visits to client locations to verify information, assess circumstances, and facilitate collections
• Engage with clients professionally to understand barriers to payment and explore viable solutions
• Maintain detailed records of all collection activities, client interactions, and outcomes
• Report collection progress and account status to management on a regular basis
• Follow all company recovery policies and legal requirements governing debt collection practices
• Support operational activities including data entry, file organization, and administrative tasks

Requirements & Qualifications

• Secondary school certificate or equivalent qualification
• Ability to work full-time and travel within assigned collection territories
• Strong communication skills and ability to engage clients respectfully under pressure
• Basic numeracy skills and ability to calculate repayment schedules
• Reliability and punctuality in meeting field visit schedules
• Willingness to learn recovery procedures and company policies
• Valid national ID and ability to provide references from previous employers or community leaders

What to Expect

• Field-based work requiring travel within Kenya to meet clients at their homes or businesses
• A structured work environment with clear targets and regular performance feedback from your supervisor
• Training on collection techniques, client confidentiality, and company procedures upon joining
• This Field Collection Agents at Newark Frontiers position in Kenya is open to qualified candidates. Click Apply below to submit your application.

Method of Application

Interested candidates should send their resumes to: [email protected]
Subject line: Field Collection Agent