Club Supervisors at The Luke Hotel

Club Supervisors at The Luke Hotel – The Luke Hotel Kenya Job Details

About the Role

The Luke Hotel is recruiting for Club Supervisors to manage daily operations at our hospitality venue in Kenya. This is a full-time position suited to experienced professionals with a background in food and beverage management and club operations. Club Supervisors at The Luke Hotel will oversee all aspects of club service, staff coordination, and guest satisfaction while maintaining operational excellence and financial performance.

Hotel jobs in Kenya in the hospitality sector demand leaders who can balance guest experience with business fundamentals. This role requires someone with proven experience managing high-end club environments, strong financial acumen, and the ability to lead teams through extended operating hours including evenings, weekends, and public holidays.

Key Responsibilities

• Oversee all daily club operations, including setup, service monitoring, and closing procedures to maintain operational consistency
• Manage cash flows, prepare daily financial reports, and monitor budgets to drive profitability across the venue
• Schedule staff shifts, assess individual and team performance, and ensure service delivery meets professional standards
• Recruit, train, and motivate club staff to maintain high performance and retention levels
• Manage inventory levels and stock controls for both food and beverage items, and process procurement requests as needed
• Address guest complaints and concerns promptly and professionally, resolving issues to satisfaction
• Coordinate across departments including promotions, security, service, production, and entertainment to enhance the overall guest experience
• Ensure compliance with health, safety, licensing regulations, and maintain cleanliness and ambience throughout the venue
• Develop marketing strategies and promotional initiatives to drive revenue growth and club occupancy

Requirements & Qualifications

• Secondary education (O Level) with a mean grade of C or above
• Advanced certificate in Food and Beverage Operations from a recognized hospitality training institution
• Diploma or degree qualification in hospitality, hotel management, or related field (preferred)
• Minimum 5 years of supervisory or management experience in a high-end club or similar hospitality venue
• Comprehensive understanding of club operations, food and drinks management, and the nightlife industry
• Proficiency in food and beverage service techniques, supervision methods, and inventory control systems
• Demonstrated financial management skills and a results-focused approach to budgeting and cost control
• Proficiency with point-of-sale (POS) systems and materials control software
• Strong leadership abilities, team management skills, and interpersonal effectiveness
• Flexibility to work variable schedules including long hours, evenings, weekends, and public holidays

What to Expect

• Work in a fast-paced club environment with responsibility for multiple operational and financial functions
• Lead and develop a team of hospitality professionals across service, production, and support functions
• Engage regularly with diverse guests including VIP clientele, requiring strong customer service judgment
• This Club Supervisors at The Luke Hotel position in Kenya is open to qualified candidates. Click Apply below to submit your application.

Method of Application

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

please attach all academic and professional certificates together with all other testimonials