Registration & Licensing Officer at Nursing Council of Kenya (NCK)

Description

Duties and responsibilities shall entail:

Registration and Initial Licensure

• Process applications for registration and initial licensure of nurses and midwives.
• Verify applicant qualifications, examination results, internship completion records, and supporting documents.
• Maintain accurate registration records and professional registers.
• Facilitate issuance, replacement, and reprinting of registration certificates.
• Support certificate production, validation, and issuance processes.
• Provide guidance to applicants on registration requirements and procedures.

Retention and Practice Licensing

• Process applications for annual renewal of practicing licenses.
• Verify Continuing Professional Development (CPD) compliance requirements.
• Review retention applications and supporting documentation.
• Update retention and licensing records within the Council systems.
• Support retention audits and compliance monitoring activities.

Verification, Certification and Special Records

• Process applications for verification of registration and licensure status.
• Facilitate verification requests for emigration, employment, education, and regulatory purposes.
• Prepare certification documents and professional standing reports.
• Maintain verification tracking records and correspondence.
• Process applications for entry into special registers and specialized nursing records.

Internship Coordination

• Support placement and administration of internship programs.
• Verify eligibility of interns and internship documentation.
• Facilitate issuance of internship permits and logbooks.
• Maintain internship databases and records.
• Support monitoring, assessment, and evaluation of internship programs.
• Participate in internship center inspections, accreditation, and compliance audits.

Nurses Trained Outside Kenya (NTOK)

• Verify applications submitted by nurses trained outside Kenya.
• Validate qualifications and supporting documents against Council requirements.
• Facilitate competency assessment and licensing examination processes.
• Maintain NTOK records and databases.
• Support monitoring and evaluation of clinical placement programmes.

Private Practice Licensing

• Process applications for private practice licenses and renewals.
• Verify compliance with regulatory and licensing requirements.
• Maintain private practice registers and records.
• Support inspections and audits of private nursing and midwifery practices.

Records Management and Customer Service

• Maintain accurate registration, licensure, internship, and verification records.
• Ensure confidentiality, integrity, and security of professional records.
• Respond to stakeholder inquiries and correspondence promptly.
• Provide customer support to nurses, midwives, institutions, and the public.
• Support implementation of digital registration and licensing services.

Quality Management, Compliance and Reporting

• Participate in implementation of quality management systems and ISO requirements.
• Support departmental risk management activities.
• Maintain departmental records and reports.
• Prepare periodic operational reports and statistics.
• Participate in departmental planning, budgeting, and performance management activities.

Cross-Functional Responsibilities

• Participate in accreditation, inspections, and compliance audits.
• Support examination-related activities as assigned.
• Participate in stakeholder engagement activities and professional forums.
• Perform any other duties assigned by the supervisor.

Education

• Bachelor’s Degree in Nursing, Midwifery, Nursing Education, Nursing Administration, Public Health Nursing or equivalent qualification from a recognized institution.
• Registration Certificate issued by the Nursing Council of Kenya.
• Valid Practicing License issued by the Nursing Council of Kenya.

More Details on Experience

• Proficiency in computer applications.
• Demonstrated integrity and professional competence.
• Fulfilled the requirements of Chapter Six (6) of the Constitution of Kenya.

Required

• Registration and licensing processes.
• Records and information management.
• Data management and reporting.
• Regulatory compliance.
• Customer service management.
• ICT proficiency.
• Document verification and evaluation.
• Quality management systems.
• Research and analytical skills.
• Risk awareness and compliance monitoring.

Added Advantage

• Training in records management, customer service, quality management systems, regulatory affairs, or public administration.
• Knowledge of health professional regulation and licensing processes.
• Experience working with digital registration and licensing systems.

Behavioral Competencies

• Integrity and professionalism.
• Communication skills.
• Interpersonal skills.
• Customer focus.
• Teamwork.
• Attention to detail.
• Problem-solving skills.
• Time management.
• Resilience and patience.
• Ability to work under pressure.