Receptionist at Machakos Doctors Plaza

Receptionist at Machakos Doctors Plaza – Machakos Doctors Plaza Kenya Job Details

About the Role

Machakos Doctors Plaza is seeking a full-time Receptionist to join its front office team in Kenya. This is a key position for managing patient interactions, scheduling, and administrative coordination in a healthcare setting. The Receptionist at Machakos Doctors Plaza will be the first point of contact for visitors and patients, playing an essential role in maintaining service standards and operational efficiency.

Receptionist jobs in Kenya within medical facilities require strong interpersonal abilities, organizational discipline, and a commitment to patient care. If you have front office or healthcare reception experience and thrive in a structured environment, this role offers direct involvement in day-to-day clinic operations.

Key Responsibilities

• Greet patients and visitors upon arrival, maintaining a professional and courteous demeanor at all times
• Manage appointment scheduling, patient registration, and records using designated clinic systems
• Answer incoming calls and direct inquiries to appropriate departments or staff members
• Maintain the reception area in an organized, clean, and welcoming state
• Process patient documentation and manage front office files accurately
• Coordinate with clinical and administrative staff to ensure smooth daily operations
• Handle general clerical duties including correspondence, data entry, and filing
• Contribute to a team environment focused on delivering consistent patient service

Requirements & Qualifications

• Diploma qualification in Front Office Management, Business Administration, Health Records, or a related field
• Minimum 2 years of professional experience in front office or healthcare reception work
• Demonstrated ability to communicate clearly and work effectively with diverse individuals
• Strong organizational and time management skills with attention to detail
• Proficiency in computer systems and MS Office applications
• Familiarity with SMART, LCT, or Slade systems is advantageous
• Ability to prioritize multiple tasks in a busy healthcare environment
• Professional temperament with a focus on service quality

What to Expect

• Full-time employment at a well-established medical facility in Kenya
• A structured role with clear responsibilities in patient-facing healthcare operations
• Opportunity to develop skills in medical administration and healthcare coordination
• This Receptionist at Machakos Doctors Plaza position in Kenya is open to qualified candidates. Click Apply below to submit your application.

Method of Application

Send your application to: [email protected]