Receptionist & Admin Assistant at Janta Kenya

Receptionist & Admin Assistant at Janta Kenya – Janta Kenya Kenya Job Details

About the Role

Janta Kenya is seeking a detail-oriented Receptionist & Admin Assistant to join its Nairobi office on a full-time basis. This position forms the backbone of office operations, requiring someone who can manage front desk responsibilities, coordinate client interactions, support senior management, and maintain accurate property data across multiple platforms. The role demands strong organizational ability and the capacity to prioritize competing demands in a real estate environment.

The Receptionist & Admin Assistant at Janta Kenya will serve as the first point of contact for visitors, clients, and external partners while simultaneously managing backend administrative functions including lead capture, CRM data entry, and property listing management. This is a varied role suited to someone who thrives in Administration in Kenya with exposure to both customer-facing and systems-based work.

Key Responsibilities

• Receive visitors and clients with professionalism; notify relevant staff promptly of arrivals and manage visitor sign-in procedures.
• Process all incoming calls, emails, and physical mail; screen communications and direct them to appropriate departments or individuals.
• Record and relay messages to team members in a timely manner, maintaining clear logs of all communication.
• Provide secretarial support including typing reports, composing correspondence, and documenting meeting minutes.
• Maintain the meeting room calendar and staff movement diary to ensure coordinated scheduling across the office.
• Manage office appearance, oversee stationery inventory and supplies, and coordinate general office maintenance.
• Track field agent movements and maintain check-in/check-out logs for visibility and safety purposes.
• Organize and maintain both physical and digital filing systems with strict attention to accuracy, confidentiality, and quick retrieval.
• Handle client inquiries from all channels and route them to relevant departments; record client details and communication history in the CRM system.
• Log inquiries shared via team WhatsApp groups into the CRM to ensure no lead is missed during follow-up processes.
• Assist in assigning leads to agents and monitor their status as directed by management.
• Prepare daily and weekly inquiry reports for management review.
• Respond to selected internal and external communications on behalf of the Director and Senior Management.
• Schedule meetings, prepare agendas, take accurate minutes, and distribute notes with tracked action items.
• Update property listings on the company website and third-party portals; add new listings and remove expired or sold properties promptly.
• Verify listing details and obtain agent or client approval before publishing content online.
• Maintain an organized digital database of property information and client communications.
• Oversee incoming and outgoing mail records and ensure timely distribution throughout the office.
• Supervise office cleaning schedules and ensure hygiene standards are consistently met.
• Coordinate replenishment of beverages and arrange refreshments for scheduled meetings.
• Follow up on land rates, leases, utility bills, and rental payments for company and Director-owned properties.
• Organize and maintain physical and digital records of personal and work-related documents for Directors and Senior Management.
• Support additional administrative or technical tasks assigned by management as business needs require.

Requirements & Qualifications

• Diploma or Certificate in Business Administration, Real Estate Management, or a related field.
• Minimum 1–2 years of experience in a similar administrative or receptionist role, preferably within the real estate sector.
• Strong interpersonal and written communication skills with a professional, welcoming manner.
• Excellent organizational and time-management abilities; ability to juggle multiple priorities without losing accuracy.
• Meticulous attention to detail, particularly in data entry, record-keeping, and property listing updates.
• Proficiency with office software and familiarity with basic property management systems or CRM platforms.
• Capability to function effectively in a busy environment with competing deadlines.
• Experience in real estate operations, customer service, or administrative support is advantageous.

What to Expect

• A structured role with clear responsibilities across front desk, administrative, and data management functions.
• Exposure to real estate operations and property management systems used in the Kenyan market.
• Support from management and the opportunity to develop deeper expertise in Administration jobs in Kenya.
• This Receptionist & Admin Assistant at Janta Kenya position in Nairobi is open to qualified candidates. Click Apply below to submit your application.