Jobs at Galaxy Resort Kitengela (April 2026)

Jobs at Galaxy Resort Kitengela (April 2026) – Galaxy Resort Kitengela Kenya Job Details

About Galaxy Resort Kitengela

Galaxy Resort Kitengela is recruiting hospitality professionals across multiple departments to strengthen its team. The resort operates in Kenya and seeks individuals with formal training and practical experience in customer-facing and operational roles within the hospitality sector.

The positions available span front-of-house guest relations, food and beverage service, bar operations, and management oversight. Each role directly supports the resort’s capacity to deliver consistent service standards and maintain operational efficiency across accommodation, dining, and beverage functions.

Open Positions

Guest Relations Officer

• Manage guest inquiries and check-in procedures at the front office.
• Address and resolve guest complaints with professionalism and discretion.
• Maintain guest records and coordinate with other departments to ensure service continuity.
• Work assigned shifts, including weekends and evenings as required by the resort schedule.

Waiter / Waitress

• Deliver food and beverage orders to guests according to service standards.
• Provide courteous and knowledgeable service during meal service periods.
• Work efficiently under pressure during peak service hours and longer shifts.
• Support food and beverage operations with attention to guest satisfaction and detail.

Food & Beverage Manager

• Oversee all food and beverage operations, including staffing, scheduling, and service delivery.
• Manage budgets, monitor stock levels, and control costs across food and beverage departments.
• Lead and direct food and beverage teams to maintain service quality and operational standards.
• Plan menus, special events, and service procedures while ensuring customer satisfaction.

Barman / Bartender

• Prepare and serve cocktails, spirits, and other beverages according to established recipes and guest preferences.
• Operate bar systems, POS terminals, and manage cash transactions accurately.
• Maintain bar inventory, cleanliness, and adherence to bar operations procedures.
• Deliver professional customer service and product knowledge to all patrons.

General Requirements

• Formal qualification in Hospitality Management, Bartending, or a related field (Certificate to Degree level depending on role).
• Documented work experience in hotels, resorts, restaurants, or similar establishments (1–5 years depending on position level).
• Strong communication skills and the ability to interact professionally with guests and team members.
• Willingness to work flexible hours, including weekends and shifts.
• Competence in customer service delivery and complaint resolution.
• For management and bar roles: demonstrated experience with budgeting, stock control, POS systems, and beverage operations.

What to Expect

• Full-time employment with Galaxy Resort Kitengela, operating across hospitality departments in Kenya.
• A role requiring direct interaction with guests and coordination with colleagues across multiple service areas and shifts.
• The opportunity to work within a resort environment where customer service standards and operational efficiency are priorities.
• These Entry Level positions at Galaxy Resort Kitengela in Kenya are open to qualified candidates. Click Apply below for the role that suits your background.