Customer Service/Pa at Sai Raj Limited (30-50K)

Customer Service/Pa at Sai Raj Limited (30-50K) – Sai Raj Limited Kenya Job Details

About the Role

Sai Raj Limited is recruiting a Customer Service/Pa at Sai Raj Limited (30-50K) for their Kenya operations. This is a full-time position based in Kenya, combining reception management with administrative support across a service-oriented organisation. The role sits at the front line of the company, handling visitor management, phone routing, document processing, and operational logistics that keep the business running smoothly.

The Customer Service/Pa at Sai Raj Limited (30-50K) requires someone organised, detail-oriented, and capable of managing multiple tasks simultaneously. You will be the first point of contact for clients and callers, while also handling backend administrative duties including data entry, document verification, and compliance recording. This is an Administration position in Kenya that demands reliability and initiative.

Key Responsibilities

• Maintain reception areas in clean, orderly condition and manage the display television and reading materials (brochures and company profiles) at the front desk
• Answer and direct incoming telephone calls to the correct departments including sales, finance, accounts, and administration; maintain familiarity with staff extension numbers and ensure all communication equipment functions properly
• Record all visitor check-ins, walk-in clients, and telephone inquiries in both a physical reception log and Excel spreadsheet; compile daily reporting summaries for management review
• Manage the reception of customer vehicles, verify vehicle details and condition, complete and submit vehicle checklists to relevant departments for job card processing
• Handle casual worker administration by recording names, retaining identification documents, issuing workshop passes, preparing contracts, and processing payments within the same working day
• Perform general office support tasks including photocopying, scanning, laminating, and verification of received documents before routing them to the appropriate staff members
• Manage and maintain visitor safety equipment including helmets and reflectors; track complaints and operational issues that occur during working hours
• Take meeting minutes when required and distribute to relevant parties; switch equipment on and off to conserve electricity; ensure water and glasses are available at reception
• Complete any additional duties assigned by management within agreed timeframes

Requirements & Qualifications

• Secondary school education or equivalent qualification required; further formal training in administration or customer service is advantageous
• Demonstrated experience in reception duties, administrative support, or customer-facing roles in an office environment
• Proficiency with Microsoft Excel and basic computer literacy for data entry and document processing
• Strong organisational skills with ability to manage multiple priorities, maintain accurate records, and meet daily deadlines
• Excellent telephone communication and interpersonal skills; ability to direct callers professionally and handle enquiries courteously
• Attention to detail when recording information, verifying documents, and compiling reports for management
• Willingness to undertake varied administrative tasks and adapt to changing operational needs

What to Expect

• A structured working environment where reception duties are balanced with backend administrative responsibilities
• Clear reporting to management with daily submission of logs, checklists, and incident reports
• Exposure to multiple departments and business functions including sales, finance, accounts, and workshop operations
• This Customer Service/Pa at Sai Raj Limited (30-50K) position in Kenya is open to qualified candidates. Click Apply below to submit your application.

Method of Application

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.