Cashiers (2 positions) at HI Home

We are seeking highly motivated and experienced Cashiers to join our team at our Garden City Mall branch. The ideal candidates will be responsible for efficiently handling customer. transactions in a courteous, friendly and professional manner. This role is vital in ensuring a smooth, accurate and secure cash-handling process while providing excellent customer service in line with HiHome Kenya’s standards. The Cashier will also contribute to maintaining a clean and organized checkout area.
Key responsibilities:

• Accurately process customer purchases through cash, credit, debit and mobile payment systems.
• Ensure correct item scanning and application of promotions, discounts and loyalty programs as applicable.
• Safely and securely manage cash register, including cash balancing, making change and depositing cash according to company policy.
• Provide prompt and friendly assistance to customers, answer inquiries and resolve any issues or complaints related to billing or transactions.
• Issue receipts, vouchers, or invoices to customers, ensuring all necessary details are accurate. Operate the Point-of-Sale (POS) system efficiently, ensuring accurate entry and reconciliation of transactions.
• Keep the cashier station clean, organized and presentable at all times.
• Ensure that all transactions are processed according to company security guidelines to prevent theft and fraud.
• Report any discrepancies, issues, or feedback from customers to the store supervisor or manager.
• Any other duties assigned by supervisor.

Qualifications & Skills::

• Previous experience as a cashier is preferred.
• Degree/Diploma in Business Administration/Management, Accounting/Finance, CPA 1 or a related field.
• Strong numeracy and cash handling skills.
• Excellent communication and customer service skills.
• Attention to detail and accuracy.
• Ability to operate POS systems and basic office equipment.
• Proficiency in using mobile money and electronic payment systems.
• Ability to work in a fast-paced environment.