Cashier at Savannah Healthcare

Purpose of the Job:

• The job holder will be responsible for accurate billing, cash handling, and financial transactions at the pharmacy. They will ensure a seamless customer experience by efficiently managing point-of-sale operations, maintaining records, and supporting inventory processes while upholding the integrity of financial procedures.

Summary of Duties and Responsibilities:

• Receiving payments (cash, M-Pesa, card, insurance) from customers and issuing accurate receipts.
• Generating and processing invoices for pharmacy sales through the Hospital Management Information System (HMIS).
• Verifying prescriptions and confirming product details before billing.
• Ensuring correct pricing, discounts, and insurance approvals are applied to all sales.
• Balancing the cash register daily and preparing cash reports at the end of each shift.
• Reconciling daily transactions with system-generated reports.
• Assisting in stock-level monitoring and alerting the pharmacist on fast-moving or low-stock items.
• Maintaining a clean and organized cashier station, promoting a welcoming and professional environment.
• Addressing and resolving basic customer inquiries or escalating them where necessary.
• Supporting the pharmacy team during stock-taking and internal audits.
• Following all company procedures regarding cash handling and financial compliance.
• Maintaining confidentiality of all customer and transaction information.

Minimum Qualifications:

• Diploma or Certificate in Accounting, Finance, Business Administration, or a related field.
• At least 2 years’ experience in a similar role within a busy pharmacy, clinic, or hospital setup.
• Basic knowledge of pharmaceutical products and prescription formats is an added advantage.
• Proficiency in using billing systems and HMIS platforms.
• Strong numeracy and attention to detail.
• Excellent communication and customer service skills.
• High level of integrity and accountability.
• Ability to work under pressure with minimal supervision.
• Good organizational and multitasking skills