Retail Shop Attendant at Gap Recruitment Services Limited

Retail Shop Attendant at Gap Recruitment Services Limited – Kenya Job Details

Job Purpose: 

We are seeking a vibrant and customer-focused individual to join our client’s team as a Shop Attendant in their well-established Haberdashery. The ideal candidate should have a passion for sewing, excellent customer service skills, and the ability to engage with customers both in-store and on social media platforms.

If you are enthusiastic, creative, and knowledgeable about sewing machines, yarn, fabric, and thread, we invite you to apply.

Key Responsibilities

• Greet and assist customers in a friendly and helpful manner.
• Provide product knowledge and advice on sewing machines, yarn, fabric, and thread.
• Address customer inquiries and resolve issues promptly
• Actively engage with customers to understand their needs and recommend products.
• Process sales transactions accurately and efficiently.
• Upsell and promote new products to enhance the customer’s shopping experience.
• Maintain a clean and organized sales floor.
• Monitor and restock inventory as needed.
• Ensure accurate labeling and pricing of products.
• Create engaging and informative posts on social media platforms (Instagram, Facebook, etc.).
• Share updates about new arrivals, promotions, and upcoming events.
• Respond to customer inquiries and comments on social media channels.

Qualifications and Skills:

• Previous retail or customer service experience preferred.
• Passion for sewing and knowledge of sewing machines, yarn, fabric, and thread.
• Excellent communication and interpersonal skills.
• Basic knowledge of social media platforms.
• Ability to multitask and work in a fast-paced environment.
• Creativity and enthusiasm for engaging with customers.