Job Purpose:
We are seeking a vibrant and customer-focused individual to join our client’s team as a Shop Attendant in their well-established Haberdashery. The ideal candidate should have a passion for sewing, excellent customer service skills, and the ability to engage with customers both in-store and on social media platforms.
If you are enthusiastic, creative, and knowledgeable about sewing machines, yarn, fabric, and thread, we invite you to apply.
Key Responsibilities
- Greet and assist customers in a friendly and helpful manner.
- Provide product knowledge and advice on sewing machines, yarn, fabric, and thread.
- Address customer inquiries and resolve issues promptly
- Actively engage with customers to understand their needs and recommend products.
- Process sales transactions accurately and efficiently.
- Upsell and promote new products to enhance the customer’s shopping experience.
- Maintain a clean and organized sales floor.
- Monitor and restock inventory as needed.
- Ensure accurate labeling and pricing of products.
- Create engaging and informative posts on social media platforms (Instagram, Facebook, etc.).
- Share updates about new arrivals, promotions, and upcoming events.
- Respond to customer inquiries and comments on social media channels.
Qualifications and Skills:
- Previous retail or customer service experience preferred.
- Passion for sewing and knowledge of sewing machines, yarn, fabric, and thread.
- Excellent communication and interpersonal skills.
- Basic knowledge of social media platforms.
- Ability to multitask and work in a fast-paced environment.
- Creativity and enthusiasm for engaging with customers.
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