Waiter at Kenya School of Law

Overall purpose of the job

Reporting to the Chef, the incumbent will assist in the implementation of hospitality policies, procedures and processes particular in catering unit.

Job specifications (duties)

The specific duties and responsibilities of the officer will entail: –

• Assisting to clean and lay out tables for meals to ensure that the restaurant is well prepared;
• Assisting in welcoming guests to the buffet and show them appropriate sitting areas for guest comfort;
• Assisting in managing and ensure enough supply of food on buffet table to ensure flow of service;
• Assisting to follow established work schedules provided by the Chef to ensure standards are maintained;
• Assisting in taking orders from clients for beverages to ensure efficient and effective service delivery;
• Assisting in checking with customers to see if they are comfortable and enjoying their meals;
• Assisting in stock service areas with supplies such as tableware, and linens to ensure adequate stocks are available;
• Assisting in inform the Head Waiter in time of any shortage of provision to ensure supplies are available;
• Assisting in work co-operatively and jointly with other kitchen staff to provide high quality customer services;
• Assisting in collecting or receiving payments from customers to ensure all meals are paid for to conform with set regulations; and
• Assisting in following up all relevant health departmental rules/regulations and all customer service guidelines to ensure health and safety standards are met.

Persons’ specifications

For appointment to the grade, one must have:

• Certificate not lasting less than one year (1) in food and beverage service from a recognized institution;
• Meet requirements of Chapter 6 of the constitution; and
• Proficiency in Computer Applications.

Note: Staff with KCSE mean grade D (Plain) who are interested but lack professional qualification are encouraged to apply.

Key Competencies and Skills

• Ethical and integrity;
• Interpersonal skills; and
• Communication skills.