Vacancies at Mwananchi Credit Ltd

Vacancies at Mwananchi Credit Ltd – Mwananchi Credit Ltd Kenya Job Details

About Mwananchi Credit Ltd

Mwananchi Credit Ltd is a private limited company operating in Kenya’s microfinance sector, specialising in logbook financing, asset-based lending, and check-off (payroll) loans. The organisation was originally established as Mwananchi Microlink Ltd in 2010 and rebranded to its current name in 2012. The company serves individuals and groups seeking flexible credit solutions tailored to their circumstances.

Vacancies at Mwananchi Credit Ltd span multiple departments including finance, sales, product development, and customer service. These are full-time positions based in Nairobi, Kenya, with rolling application deadlines. The company is actively recruiting for six key roles to support growth across its lending portfolios.

Open Positions

Logbook/Asset Finance Team Leader(s)

• Liaise with teams across departments to align product strategy and execution.
• Review customer information and categorise market segments for targeted outreach.
• Oversee development and expansion of assigned product lines.
• Drive customer acquisition and growth in the logbook and asset finance portfolios.
• Monitor team and portfolio performance against set targets.

Accountant

• Develop budgets, create financial projections, and analyse financial data.
• Compile monthly and quarterly financial statements for management review.
• Verify adherence to accounting standards and regulatory requirements.
• Process accounts payable and receivable; provide support with payroll functions.

Relationship Officer

• Build and sustain client relationships; advertise company products and capture new leads.
• Assess client requirements, recommend appropriate lending solutions, and close sales.
• Respond to client inquiries, resolve complaints, and facilitate service delivery.
• Maintain client records and ensure compliance with company and regulatory policies.

Front Office Admin

• Answer and manage customer telephone calls with courtesy and speed.
• Respond to enquiries, address complaints, and provide suitable responses.
• Communicate information about company products and services to callers.
• Achieve daily and weekly call handling and service targets.

Team Product Lead – Check-Off Loans

• Lead the design and delivery of check-off loan products aligned with market demand.
• Shape product development with a focus on customer needs and feedback.
• Understand payroll lending compliance rules and ensure products meet regulatory standards.
• Apply financial knowledge and data analysis to inform product and commercial decisions.

Check-Off Team Leader

• Manage and supervise a team of ten or more marketing and sales professionals.
• Increase uptake and usage of check-off loan products across assigned segments.
• Plan and execute field-based marketing campaigns and client engagement activities.
• Meet or exceed sales targets and grow the active loan portfolio.
• Convert prospective clients into active borrowers and retain existing customers.

General Requirements Across All Roles

• Bachelor’s degree, BSc, HND, or diploma from an accredited institution (Accountant role requires Bachelor’s; other roles accept degree or diploma).
• Demonstrable knowledge of Kenya’s microfinance sector, logbook financing, asset finance, or check-off lending markets.
• Familiarity with relevant financing regulations and compliance frameworks in Kenya.
• Proven ability to lead, motivate, and develop sales and marketing teams (for leadership roles).
• Banking or financial services experience, particularly in customer-facing or finance functions.
• Proficiency with financial systems and data management tools.

What to Expect

• Full-time employment with Mwananchi Credit Ltd, a regulated microfinance institution in Kenya.
• Exposure to diverse lending products and the growing financial inclusion market in East Africa.
• Roles based in Nairobi with clear performance targets and professional development pathways.
• These Banking positions at Mwananchi Credit Ltd in Kenya are open to qualified candidates. Click Apply below for the role that suits your background and experience.