Ground Operations Warehouse Agent at DHL

  • Full Time
  • Anywhere

Overall, Role Purpose

  • Effective sorting and processing of outbound and inbound shipments at the service centre with respect to service standards, productivity and operating procedures/Global SOP. Can be deployed on route to perform courier roles if and when a business need arises.

KeyResponsibilities:

  • Reweigh of Outbound (OB) shipments
  • Sort and bag Out-Bound shipments as per the Standard Operations bagging guide.
  • Sort In-bond (IB) shipments as per the courier routes/loops plan.
  • Sort & process 3rd party onforwarding of Inbound shipments.
  • Inspect & process Out-Bound shipments from 3rdparty agents.
  • Process all Out-Bound shipments in a timeous manner to ensure they catch correct/targeted flights.
  • Ensure all shipments in the SVC warehouse are correctly scanned for visibility to the network.
  • CIA paperwork imaging for all WPX Out-Bound shipments
  • Housekeeping, DHL 5s approach in thewarehouse.
  • Proactive reporting of any faults on Operations systems or equipment to ensure Operations are not impacted.
  • Punctuality and effective pre-shift planning.
  • End of shift reports and handover.
  • Execute any other responsibility assigned by Service Centre Operations Supervisor or Service Centre Operations Manager.
  • Observe Safe Work Practice (SWP)
  • 100% compliance to Global(SOP), Standard operating procedures and policies.

Skills / Qualifications

  • Software skills (Word, Excel, PowerPoint, etc.)
  • Communication skills (English), spoken and written.
  • Excellent interpersonal skills
  • Flexible and ability to adapt to change in a positive manner.

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