Front Office Receptionist at Ramogi Institute of Advanced Technology

Vacancy Reference: RIAT/01/2023

Duties and Responsibilities

In this role, you will be responsible for the following tasks:

1. Efficiently manage diaries and oversee the utilization of meeting rooms.
2. Coordinate both internal and external events.
3. Address inquiries and complaints via phone, email, and general correspondence.
4. Transfer calls to the appropriate parties when necessary.
5. Extend a warm greeting and reception to office visitors upon their arrival.
6. Direct visitors to the relevant individuals and offices.
7. Maintain a neat and presentable reception area, ensuring it is well-stocked with essential materials such as pens, forms, and brochures.
8. Provide accurate and basic information in person, as well as through phone and email communication.
9. Uphold office security by adhering to safety protocols and managing access through the reception desk (including monitoring the logbook and issuing visitor badges).
10. Arrange for the procurement of front office supplies.
11. Perform any other duties that may be assigned from time to time.

Requirements for Appointment

To qualify for this position, candidates should meet the following criteria:

• Possession of a minimum degree in public relations, front office operations, or a related field.
• Proficiency in English and Kiswahili, both in written and verbal communication.
• Competence in Microsoft applications, including Word, Excel, and Outlook.

Method of Application

If you are interested in this position, please submit your application, including a one-page CV, copies of academic and professional certificates, as well as testimonials, via email to principal@ramogiinstitue.ac.ke by September 22, 2023.

RIAT is an equal-opportunity employer and does not discriminate. Please note that any form of canvassing will result in automatic disqualification.