Front Office & Client Services Admin Job (97K)

Front Office & Client Services Admin Job (97K) – Corporate Staffing Services (Kenya) Ltd Kenya Job Details

About the Role

Corporate Staffing Services (Kenya) Ltd is recruiting for a Front Office & Client Services Admin Job (97K) based in Nairobi. This is a full-time position offering a salary of Ksh 97,587 per month. The successful candidate will serve as the first point of contact for clients and visitors while managing essential administrative functions that support daily operations within a legal services environment.

The role blends client-facing responsibilities with backend administrative support, requiring someone who can maintain professional standards across both areas. You will oversee reception activities, manage case file systems, and provide registry support that ensures the legal practice operates without disruption. The ideal candidate brings 4 to 5 years of relevant experience, particularly within legal or professional services settings, combined with meticulous attention to detail and the capacity to handle competing priorities.

Key Responsibilities

• Manage the reception desk by welcoming clients and visitors with professionalism while protecting the firm’s public image and reputation.
• Handle incoming telephone calls and client inquiries, routing them accurately and responding to requests with efficiency.
• Create, maintain, and archive client case files within the registry system according to firm protocols.
• Retrieve files from the registry on behalf of advocates and legal staff, ensuring documents reach the correct person on schedule.
• Track file movements and maintain bring-up reminders in internal systems to prevent missed deadlines or misplaced documents.
• Input data into internal platforms, including the Wakili system, while maintaining accuracy and database integrity.
• Locate and correct misfiled or misplaced documents within the registry to preserve proper file organisation.
• Support office transitions, relocations, and operational setup activities; monitor and reorder office supplies as required.

Requirements & Qualifications

• Diploma or degree-level qualification in Business Administration, Office Management, or a related discipline.
• Minimum 4 to 5 years of working experience in front office administration, reception, customer service, or similar roles.
• Prior experience working within a law firm, legal practice, or professional services organisation is advantageous.
• Proficiency with Microsoft Office applications and demonstrated experience using database management systems.
• Ability to prioritise multiple tasks simultaneously and manage competing demands without compromising quality.
• Strong written and verbal communication skills, with a service-oriented approach to client and colleague interactions.
• Keen attention to detail, especially when handling confidential client information and legal case files.
• Ability to maintain confidentiality and manage privileged information responsibly and securely.

What to Expect

• Clear role definition with distinct boundaries between reception, administrative support, and registry functions.
• Opportunity to develop expertise in legal case file management and legal administrative operations.
• A workplace where organisational discipline and precision are recognised and valued by team members.
• The Front Office & Client Services Admin Job (97K) position in Nairobi is open to qualified candidates. Click Apply below to submit your application.

Method of Application

If you are up to the challenge and possess the necessary qualifications and experience, please send your CV only quoting the job title in the email subject(Front Office & Client Services Administrator – Legal) to [email protected] before 20th May 2026