Customer Care Officer at AirKenya Express Ltd

You need a minimum of five years working in customer service or customer experience roles, plus at least five years of team management experience in a demanding environment. Experience in aviation or hospitality is an added advantage. A bachelor's degree in business, customer service, hospitality, or related field is required.

You must provide copies of your valid professional licenses, an updated CV, and your academic certificates. Make sure all documents are current and clearly show your relevant experience and qualifications for the Customer Care Officer position.

This position is based in Kenya and is a full-time role with AirKenya Express Ltd. The job involves managing customer care operations and leading a team in the airline's customer service function.