Call Center Data Collection Clerks at Lightline Research

ABOUT THE ROLE

• The role is on an irregular casual basis, where individuals are selected and called upon depending on the availability of work/projects.
• As a call center agent, the role involves contacting selected survey respondents via a smartphone, while correctly capturing information collected using a structured app-based questionnaire on an Android device.
• To effectively fit our criteria, you MUST be based in Nairobi as you may be called upon on short notice periods
• Sometimes, dependent on the arrangement with the supervisor the working arrangement is hybrid – Office and Home (Mostly office-based)

QUALIFICATION

• At least a certificate, diploma or degree in any relevant field and a minimum of C Plain in KCSE
• Above average communication skills, with high fluency in English and Kiswahili
• MUST be living in Nairobi, with ease of access to our office in Westlands.
• Own an Android smartphone suitable for use in the process