Administrative Assistant at Sightsavers

Administrative Assistant at Sightsavers – Sightsavers Kenya Job Details

About the Role

Sightsavers is looking for a highly organized individual to join our Nairobi office as an Administrative Assistant at Sightsavers. This full-time position is ideal for someone who thrives in dynamic environments and takes pride in keeping operations efficient and well-coordinated. You’ll be the driving force behind our daily office workflow, handling everything from front desk management to logistics coordination, ensuring that teams can focus on their core mission without administrative friction.

As the Administrative Assistant at Sightsavers, you will demonstrate exceptional multitasking abilities while maintaining a professional demeanor under pressure. This role sits at the heart of office management, requiring someone with strong organizational skills, clear communication abilities, and a commitment to supporting colleagues across all departments. If you’re seeking Administration Jobs jobs in Kenya where your contributions directly strengthen organizational effectiveness, this opportunity offers diverse exposure to office operations and stakeholder engagement within a purpose-driven organization.

Key Responsibilities

• Answer and screen all incoming calls with professionalism, accurately transferring inquiries to the appropriate team members and maintaining detailed call logs.
• Maintain a clean, organized reception area that reflects organizational standards while ensuring office supplies, forms, and promotional materials are consistently stocked and accessible.
• Provide accurate information to visitors and callers through multiple channels—in-person, telephone, and email—ensuring every interaction leaves a positive impression.
• Oversee visitor access by monitoring entry logs, enforcing security protocols, and ensuring compliance with office safety procedures at all times.
• Coordinate domestic and international travel logistics for staff and guests, liaising with transportation providers, accommodation partners, and travel agencies to ensure seamless arrangements.
• Arrange complete travel packages for international visitors coming to Kenya, handling visa support, airport pickups, hotel bookings, and meal coordination with attention to detail.
• Process petty cash requests and vendor payments following proper authorization procedures, maintaining accurate financial records and building strong relationships with suppliers.
• Prepare meeting spaces by arranging catering, refreshments, equipment, and documentation; capture comprehensive meeting minutes when required by management.
• Monitor and replenish office inventory levels systematically, placing orders in advance to prevent supply shortages that could disrupt team productivity.
• Ensure the office is fully operational each morning by verifying utilities, internet connectivity, telephone systems, and other essential amenities are functioning properly.

Requirements & Qualifications

• Diploma or bachelor’s degree in Front Office Management, Business Administration, or a related field from a recognized institution.
• Minimum 2–3 years of hands-on experience in reception, front office, or administrative support roles in a professional environment.
• Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with office management software systems.
• Excellent written and verbal communication skills in English; proficiency in additional languages is advantageous.
• Demonstrated ability to manage multiple competing priorities without sacrificing accuracy or attention to detail in a fast-paced setting.
• Professional telephone etiquette combined with genuine customer service orientation and ability to remain calm when handling difficult inquiries.
• Proven experience with basic financial management, petty cash handling, and vendor coordination in an office context.
• Knowledge of office security protocols and visitor management systems is highly valued; flexibility to learn new systems quickly is essential.

What You Will Gain

• Hands-on experience in Administration Jobs jobs in Nairobi within a mission-driven nonprofit organization committed to sight preservation and social impact.
• Professional development opportunities including training in office management systems, financial procedures, and advanced administrative coordination techniques.
• Exposure to international office operations and diverse stakeholder engagement, expanding your understanding of global organizational environments.
• A supportive workplace culture where your contributions are recognized and valued, with clear pathways for career advancement into senior administrative or office management roles.
• This Administrative Assistant at Sightsavers job in Kenya is open to qualified candidates—submit your application to begin your journey with us.