Receptionist at APA Life Assurance Company Ltd

KEY PRIMARY RESPONSIBILITIES

• Front Desk Customer Service: Provide information, transfer calls, and ensure prompt, professional attention to customers and visitors. Maintain call records and assist with general inquiries.
• Visitor & Mail Management: Keep the reception area tidy, direct visitors, and manage incoming/outgoing mail efficiently.
• Security & Compliance: Ensure office safety by managing visitor logs, access passes, and enforcing security policies.
• Team Collaboration: Support various departments by coordinating tasks and sharing information to meet organizational goals.
• Administrative Support: Prepare reports, draft correspondence, manage senior management calendars, and organize travel arrangements.
• Office Management: Oversee office supplies, schedule maintenance, maintain a clean environment, and manage meeting room bookings.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in Marketing or any Business related field.

JOB SKILLS AND REQUIREMENTS

• Team Player
• Customer Service skills
• Interpersonal Skills
• Communication skills

PROFESSIONAL QUALIFICATIONS

• Public Relations/Administration/Customer Care qualification or an equivalent
• COP

EXPERIENCE

• At least 1-year relevant experience in an insurance company