Customer Service Executive at Wonderiss Property Designs Ltd

  • Full Time
  • Nairobi

Wonderiss Property Designs Ltd

Wonderiss Property Designs Ltd is currently recruiting for a Full Time Job position based in Nairobi. This opportunity is open to qualified candidates looking to grow in the Job sector in Kenya. Review the full requirements below and apply before the deadline.

📋 Job Overview

  • Category: Not specified
  • Job Type: Full Time Jobs
  • Location: Nairobi
  • Company: Wonderiss Property Designs Ltd
  • Application Deadline: Rolling basis
  • Last Updated: July 24, 2024

Customer Service Executive at Wonderiss Property Designs Ltd – Wonderiss Property Designs Ltd Kenya Job Details

  • Answering any questions guests might have about the reservation process.
  • Reporting all incoming bookings and reservations on Booking.com & Airbnb platforms.
  • Sorting out any issues that may arise with bookings or reservations and providing support to guests who may need to amend or cancel a reservation.
  • Up-selling; when appropriate, by informing guests of additional services or special packages such as airport pick-up, additional cleaning services, storage services e.t.c
  • Sending confirmation and check-in details, and following up on payments with guests.
  • Checking the availability of accommodation, assisting and advising guests on the range of options.
  • Maintaining knowledge on all apartment locations and inventory for all units.
  • Providing feedback from guests for follow up.
  • Collaborating with the maintenance, housekeeping and operations departments to resolve any issues that may arise.
  • Inventory, set-up new units for short term rental, housekeeping checks

🎯 How to Apply

To apply for this job please visit www.myjobmag.co.ke.

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