Aspire Lending Limited
Aspire Lending Limited is recruiting a Business Relationship Officer to drive logbook loan sales and client management across Kenya. This full-time Sales & Marketing Jobs position involves sourcing new clients, maintaining customer relationships, and achieving portfolio growth targets. If you have microfinance experience and strong sales skills, explore this opportunity to join a lending institution.
📋 Job Overview
- Category: Sales & Marketing Jobs
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: Aspire Lending Limited
- Application Deadline: Rolling basis
- Last Updated: April 3, 2026
Business Relationship Officer at Aspire Lending Limited – Aspire Lending Limited Kenya Job Details
Reports To: Sales Team leader
Job Purpose: To generate and manage logbook loan business by sourcing clients, maintaining strong customer relationships, and ensuring loan growth while maintaining portfolio quality.
Key Responsibilities:
- Identify, source, and recruit new clients interested in logbook loans.
- Market and sell logbook loan products to individuals and SMEs.
- Explain loan terms, interest rates, repayment schedules, and conditions clearly to clients.
- Conduct preliminary client assessments and collect required documentation.
- Build and maintain strong client relationships to encourage repeat business and referrals.
- Follow up on prospective clients and convert leads into approved loans.
- Ensure proper KYC documentation and compliance with internal policies.
- Monitor client repayments and follow up on overdue accounts in coordination with the collections team.
- Achieve monthly sales and portfolio growth targets.
- Maintain accurate records of client interactions and pipeline.
- Provide market intelligence and competitor feedback to management.
- Participate in marketing campaigns, activations, and field visits.
- Ensure excellent customer service before, during, and after loan disbursement.
Key Performance Indicators (KPIs):
- Number of new logbook loans booked.
- Loan portfolio growth.
- Portfolio at Risk (PAR) within acceptable limits.
- Client retention and repeat business rate.
- Revenue generation targets.
Minimum Qualifications & Experience:
- Diploma or Degree in Business Administration, Marketing, Finance, or related field.
- At least 1–3 years’ experience in microfinance or logbook loan sales.
- Strong negotiation and persuasion skills.
- Excellent communication and relationship management skills.
- Ability to work under pressure and meet targets.
- Knowledge of microfinance regulations and lending procedures.
Key Competencies:
- Sales-driven and results-oriented.
- High integrity and ethical standards.
- Customer-focused.
- Strong networking skills.
- Good analytical and reporting skills.
Method of Application
Interested and qualified candidates should forward their CV to: hr@aspirelending.co.ke using the position as subject of email.
🎯 How to Apply
To apply for this job email your details to hr@aspirelending.co.ke
❓ Frequently Asked Questions
To apply for Business Relationship Officer at Aspire Lending Limited Kenya, you need a Diploma or Degree in Business Administration, Marketing, Finance, or a related field. The role requires at least 1–3 years of experience in microfinance or logbook loan sales, combined with strong negotiation skills, excellent communication abilities, and knowledge of microfinance regulations and lending procedures.
In this Sales & Marketing Jobs opportunity in Kenya, your key responsibilities include sourcing and recruiting new logbook loan clients, marketing loan products to individuals and SMEs, conducting client assessments, and building strong customer relationships. You will also monitor client repayments, achieve monthly sales targets, maintain accurate records, provide market intelligence, and ensure compliance with internal policies and KYC documentation requirements.
To apply for the Business Relationship Officer at Aspire Lending Limited job in Kenya, send your CV to hr@aspirelending.co.ke with the position title as the email subject. The Business Relationship Officer at Aspire Lending Limited position is open on a rolling basis, meaning applications are reviewed continuously until the role is filled.
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