Front Office Receptionist at Career Options Africa Ltd

Front Office Receptionist at Career Options Africa Ltd – Career Options Africa Ltd Kenya Job Details

Key Deliverables

• Front Desk Management
• Greet and welcome clients, visitors, and staff in a professional and friendly manner
• Direct visitors to the appropriate offices, departments, or personnel
• Maintain a clean, organized, and presentable reception area at all times
• Manage visitor logs, access control, and security protocols
• Communication & Customer Service.
• Answer, screen, and forward incoming phone calls professionally
• Respond to general inquiries via phone, email, and in person
• Provide accurate information about the company’s services and operations
• Handle customer complaints or concerns and escalate when necessary
• Administrative Support
• Perform general administrative duties including filing, photocopying, scanning, and data entry
• Manage incoming and outgoing mail, courier services, and deliveries
• Maintain office supplies inventory and place orders when necessary
• Support scheduling of meetings, appointments, and conference room bookings
• Office Coordination.
• Assist in coordinating internal events, meetings, and office activities
• Liaise with vendors, service providers, and building management where required
• Ensure office equipment (printers, phones, etc.) is functioning and report issues promptly
• Record Keeping & Documentation
• Maintain accurate records of visitors, calls, and correspondence
• Ensure confidentiality of sensitive information and documents
• Support document preparation and basic reporting tasks

Professional Qualifications

• Administrative and Support Services
• Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field
• Experience. Minimum of 2–3 years’ experience in a front office, receptionist, or administrative role
• Experience in a corporate or professional office environment is preferred