Watu Africa Jobs- Key Accounts Executive

Watu Africa Jobs- Key Accounts Executive – Watu Africa Kenya Job Details

Our Purpose As Watu Africa

At Watu Africa, we empower entrepreneurs.

WATU is a mission-driven, customer-centric company that believes that every entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa’s fastest-growing Asset Finance company, we see the continent’s bright and prosperous future and want to be part of the team transforming it into reality. Watu Simu aims to provide affordable and flexible financing solutions for a variety of devices in Sub-Saharan Africa. We, therefore, have a commitment to Empower Entrepreneurs by providing the means needed to move and improve in their lives.

What you will do:

• Cultivate good relationships with the assigned dealerships to promote the sale of Watu Simu’s financing product to potential clients visiting the dealership.
• Develop SWOT analysis of dealership accounts and present consultative approach reports on increasing the sales.
• Study, monitor and analyze consumer trends to identify customer behavior and make recommendations on possible business improvement plans.
• Collaborate with assigned dealerships to execute marketing activities, activation events and customer engagement campaigns to contribute to increased sales output.
• Influence the payment cycle and settlement of payment by clients to keep Watu Simu’s financial records healthy.
• Responsible for training the sales staff and agents at dealership shops on the sales process, required technical skills and key KYC details.
• Timely documentation and reports of key sales metrics updates, planned sales activities, executed sales activities and operational feedback.
• Determine point of sale marketing needs for assigned dealerships and pursue relevant channels to acquire merchandise deployment.
• Acquire market feedback on Watu Simu’s impact and collate reports on competitor market activities and comparative analysis.
• Address queries from the dealerships and their customers ensuring that they are channeled through the right escalation protocol for timely resolution of complex issues.
• Provide timely follow up and feedback to customers and dealership complaints.
• Collaborate with internal stakeholders to channel the activities into the dealer accounts.

What we are looking for

• A bachelor’s degree or diploma in marketing or related field.
• At least 3 years’ experience in sales, account management or related field preferably telecommunication or IT industry.
• Technical aptitude and familiarity with various mobile phone models and phone issues.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of asset financing is an added advantage.
• Proven track record of integrity while managing business transactions.
• Ability to quickly strike a rapport and build meaningful and lasting business relationships.
• Strong sales and marketing skills with a focus on closing sales.
• Good planning, organization, and analytical skills.
• Effective communicator (verbal and written).
• A keen eye for detail