Waiter/Waitress at Strathmore University

Basic job summary:

The Job holder will be responsible for assisting the Restaurant Supervisor in delivering an exceptional Food and Beverage Service experience to university guests, students and staff members in a manner that is prompt, courteous, and efficient.

Duties & Responsibilities:

• Serve food and beverages to guests as per duty Rota, ensuring first class service to all customers.
• Ensure cleanliness and orderliness in the food service area at all times to maintain high standards of food hygiene as per the stipulated standards.
• Refill serving stations or dining areas with food and supplies such as beverages, food, cutlery, napkins and linens when necessary.
• Provide customers with general information or assistance on the menus upon request
• Co – ordinate with the chefs and cashiers to ensure smooth operation and guest satisfaction
• Clean tables and counters after guests have finished dining.
• Adhere to grooming and appearance standards consistently
• Arranging and setting up tables for special request functions, ensuring that all events are set by the guidance of functions checklist.
• Handle special requests and dietary requirements, communicating them effectively to the kitchen staff where applicable. Ole Sangale Rd, Madaraka Estate P O Box 59857-00200 Nairobi, Kenya
• Work closely with kitchen staff, baristas, and other waiters to ensure smooth operation and guest satisfaction.
• The post holder will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the Head of Department.

Minimum Academic Qualifications:

• Diploma in Food Production, Food and Beverage, or any other related field from a recognized institution

Experience:

• At least 2 years relevant work experience in a busy environment

Competencies and Attributes:

• Strong analytical skills
• Attention to details
• Excellent communication skills
• Good understanding of MS Suite