Vacancies at Strathmore University

Basic Job Summary

The job holder will be responsible for the administration of school programs and act as a link between the students, external parties, and school management. The role also includes supporting the Exam Coordinator to ensure smooth administration and processing of school exams.

Duties & Responsibilities

• Serve as the first point of contact for all external and internal inquiries by attending to visitors and responding to general program-related questions (e.g., fees, intakes).
• Administer student satisfaction/course evaluation surveys every semester, summarize feedback, and share it with school management.
• Assist in debt collection by generating a list of debtors from the Academic Management System (AMS) and following up with students in arrears.
• Receive and direct correspondence from parents and students to relevant university officers, including special exam requests, academic leave, and program transfers.
• Monitor class attendance and track absenteeism by collecting attendance lists from lecturers and forwarding absentee reports to administrators.
• Ensure timely and efficient student registration and orientation by preparing orientation materials, registering students in AMS, and creating e-learning platforms for lecturers.
• Book classrooms via the timetabling system and allocate venues for classes and meetings.
• Facilitate the processing of lecturers’ claim forms by documenting and submitting them to the Faculty Administrator and then to the Finance Department.
• Issue clearance forms and gowns to students during graduation ceremonies.

Minimum Academic Qualifications

• A Bachelor’s degree in a relevant field.

Experience

• At least 2 years of administrative experience in a university setup.

Key Competencies and Attributes

• Strong communication and interpersonal (people) skills.
• Excellent analytical abilities.
• High attention to detail.
• A dependable team player.
• Proficient in Microsoft Office Suite (MS Suite).

Basic Job Summary

To develop and implement digital strategies to drive engagement in campaigns, membership growth, and education enrolment across existing and new platforms, including Facebook, Twitter, Instagram, LinkedIn, and others.

Duties & Responsibilities

• Daily posting and promotion of upcoming programs, articles, and events; managing all social media sites.
• Implement the social media strategy.
• Manage @iLabAfrica and @iBizAfrica social media channels: Facebook, Twitter, Instagram, and LinkedIn.
• Oversee stills, video, and design production for content of four social media organic campaigns.
• Develop and manage online paid campaigns throughout the year.
• Create a monthly content calendar for all digital platforms.
• Monitor postings to ensure consistency of brand messaging, language, and visuals.
• Interact with followers and potential customers by responding to inquiries via social media pages.
• Build social media communities and online discussions to increase engagement rates.
• Compile analytical reports showcasing results and ROI (Return on Investment).
• Collaborate with other faculty and departments to standardize content across various Facebook pages.
• Establish key relationships with influencers on different social media platforms.
• Stay updated on key trends and changes in the digital media landscape.

Minimum Academic Qualifications

• Bachelor’s degree in Communications.

Experience

• At least 3 years’ experience in content creation for blogs, newspapers, websites, and various social media platforms.

Key Competencies and Attributes

• Excellent writing and editing skills.
• Strong critical thinking and analytical abilities.
• Great interpersonal (people) skills.
• Excellent command of written and spoken English and Kiswahili.
• High integrity and professionalism.
• Exceptional attention to detail and ability to follow through with accuracy.