Ticket Agent at Stellar Human Resource Solutions

  • Full Time
  • Nairobi

Ticket Agent at Stellar Human Resource Solutions

  • The Ticketing Officer is responsible for managing ticket sales, processing reservations, providing excellent customer service, and ensuring accurate and timely ticket issuance.

Responsibilities

  • Have experience in international and local travel arrangements.
  • processing of visa applications
  • preparing travel itineraies
  • prior experience collaborating with tours and travels agencies
  • knowledge of organizing trips; individual, groups, conferences, workshops etc
  • hotel booking for both individuals and groups
  • MUST have experience using Galileo systems

Qualifications

  • High school diploma or equivalent; a degree in travel, tourism, or a related field is a plus.
  • Certification in ticketing and reservation systems (e.g. Galileo) is a MUST
  • Previous experience in ticketing, reservations, or customer service is preferred.
  • Experience in the travel or transportation industry is beneficial.
  • Proficiency in using computerized reservation and ticketing systems.
  • Basic knowledge of office software (e.g., MS Office Suite).
  • Strong communication and interpersonal skills.
  • Excellent customer service orientation and problem-solving abilities

To apply for this job please visit www.linkedin.com.