Recovery Officers at Demulla

Recovery Officers at Demulla – Demulla Kenya Job Details

About the Role

Demulla is recruiting Recovery Officers on a full-time basis to join its operations in Kenya. This position sits within the Administration category and is central to the company’s efforts to strengthen client relationships and maintain portfolio quality. Recovery Officers play a key part in supporting Demulla’s expansion while ensuring sustainable business performance across its client base.

The Recovery Officers at Demulla role involves working alongside a dedicated team that prioritises client engagement, portfolio performance, and long-term growth. You will be instrumental in building stronger connections with clients and contributing to the overall health of the business. This is a full-time position based in Kenya, offering scope to develop your skills in a results-focused environment.

Key Responsibilities

• Manage client engagement activities to strengthen relationships and maintain portfolio quality
• Support the team’s efforts to drive sustainable business growth across the client base
• Work collaboratively with colleagues to achieve performance targets and deliver on client commitments
• Contribute to initiatives that enhance portfolio performance and reduce risk exposure
• Maintain accurate records and documentation related to client interactions and recovery activities
• Coordinate with internal departments to resolve client issues and ensure timely follow-up

Requirements & Qualifications

• Strong organisational and time management skills
• Ability to work effectively within a team environment
• Proven track record in administration or client-facing roles
• Good communication skills, both verbal and written
• Attention to detail and accuracy in handling documentation
• Willingness to learn and adapt to company processes and procedures

What to Expect

• Membership in a team dedicated to measurable performance and sustainable growth
• Opportunity to work across multiple client accounts and gain exposure to different business scenarios
• Support from management and access to training to develop your professional skills
• The Recovery Officers at Demulla position in Kenya is open to qualified candidates. Click Apply below to submit your application.

Method of Application

To apply, send your CV to: [email protected]

Join a team committed to growth, performance, and serving businesses across our communities.

Application deadline: 4th June 2026.