Receptionist at Meditest Diagnostic

Receptionist at Meditest Diagnostic – Kenya Job Details

About the Role

Meditest Diagnostic is recruiting a Receptionist for its Kenya location on a full-time basis. This role sits at the front line of patient care, requiring someone who can manage multiple tasks with composure while maintaining a welcoming environment. The position involves visitor management, call handling, appointment scheduling, and administrative support in a healthcare diagnostic setting.

As Receptionist at Meditest Diagnostic, you will be the first point of contact for patients, visitors, and callers. Your ability to communicate clearly, stay organized, and work under pressure will directly impact the patient experience and clinic operations. This is a role for someone detail-oriented, reliable, and capable of juggling competing priorities without losing focus.

Key Responsibilities

• Welcome visitors, patients, and staff with professionalism and courtesy, directing them appropriately.
• Handle incoming telephone calls, record messages accurately, and route calls to the correct department or staff member.
• Book patient appointments, verify insurance coverage, and complete patient registration forms.
• Protect patient privacy and ensure compliance with all relevant healthcare regulations and data protection requirements.
• Support the flow of patients through check-in and check-out procedures to maintain clinic efficiency.
• Process patient payments, address billing questions, and reconcile payment records.
• Keep the reception area clean, organized, and stocked with necessary materials and forms.
• Complete additional administrative work as assigned by clinic management.

Requirements & Qualifications

• High school diploma or equivalent qualification.
• Prior experience working as a receptionist in a healthcare environment is preferred.
• Strong written and verbal communication skills with the ability to interact professionally with diverse individuals.
• Well-developed organizational and time management capabilities to handle multiple tasks simultaneously.
• Working knowledge of Microsoft Office applications including Word and Excel.
• Ability to remain calm and professional when managing stress or handling difficult situations.

What to Expect

• A structured healthcare environment where patient confidentiality and professional conduct are core values.
• Interaction with patients, colleagues, and external callers throughout each working day.
• Regular use of computer systems for scheduling, registration, and billing tasks.
• This Receptionist at Meditest Diagnostic position in Kenya is open to qualified candidates. Click Apply below to submit your application.

Method of Application

Send your CV to: [email protected]