Receptionist Job at Tamarind Village

  • Full Time
  • Mombasa

Tamarind Village

Company Overview
Tamarind Village is a luxury hospitality establishment known for its commitment to delivering exceptional experiences to our guests. We are currently seeking a dedicated and professional Receptionist to join our team. If you have a passion for hospitality, excellent customer care skills, and the ability to make a lasting impression on our guests, we encourage you to apply.

Position Overview
As a Receptionist at Tamarind Village, you will be the first point of contact for our guests, providing them with a warm and welcoming experience. Your role will involve handling inquiries, and reservations, and ensuring that our guests’ needs are met with the highest level of professionalism and courtesy.

Key Responsibilities:

  • Greet and welcome guests as they arrive at Tamarind Village.
  • Handle check-ins and check-outs efficiently and accurately.
  • Assist guests with inquiries, reservations, and requests.
  • Maintain a clean and organized front desk area.
  • Handle guest feedback and resolve any issues or complaints in a timely and professional manner.
  • Provide information about the hotel’s facilities, services, and local attractions.
  • Maintain a high level of knowledge about the hospitality industry and Tamarind Village in particular.
  • Collaborate with other hotel departments to ensure a seamless guest experience.
  • Perform administrative tasks such as managing reservations, handling phone calls, and keeping records.
  • Proficiency in a foreign language is an added advantage, as it will enhance guest interactions.


  • Degree or diploma in Hospitality or a related field.
  • Minimum of 2 years of experience as a Receptionist or in a similar role in the hospitality industry.
  • Excellent customer care skills with a friendly and professional demeanor.
  • Strong communication and interpersonal skills.
  • Proficiency in English (both written and spoken).
  • Proficiency in a foreign language (added advantage).
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Attention to detail and problem-solving skills.
  • Professional appearance and behavior.
  • Knowledge of hotel reservation systems is a plus.

How to Apply: Interested candidates are invited to submit their CVs and cover letters to by October 13, 2023. Please ensure that your application is written in English. Only shortlisted candidates will be contacted for an interview.

Tamarind Village is an equal-opportunity employer and values diversity in the workplace. We encourage applications from candidates of all backgrounds and experiences.

To apply for this job email your details to