Operations Supervisor Call Center at Solvo Global

Job Vacancies
  • Full Time
  • Nairobi

Solvo Global

Solvo Global is currently recruiting for a Full Time Customer Service Jobs position based in Nairobi. This opportunity is open to qualified candidates looking to grow in the Customer Service Jobs sector in Kenya. Review the full requirements below and apply before the deadline.

📋 Job Overview

Operations Supervisor Call Center at Solvo Global – Solvo Global Kenya Job Details

Operations Supervisor Call Center

We’re Looking For Someone Who:

  • Leads by example
  • Loves solving challenges
  • Motivates & develops teams
  • Delivers exceptional customer service
  • Thrives in fast-paced environments
  • Brings energy, integrity & professionalism

Key Responsibilities

  • Lead & coach 12-18 Customer Service Professionals
  • Drive team performance & exceed goals
  • Ensure outstanding customer experiences
  • Partner with QA, Training & Recruitment teams
  • Monitor KPIs, quality & operational excellence
  • Foster engagement, accountability & team success

Qualifications

  • At least 3 years of Leadership experience in Contact Center/Customer Service
  • Strong communication & coaching skills
  • Results-driven with great problem-solving abilities
  • Strong organizational & time management skills
  • Ability to thrive in high-performance environments

Why Join Us?

  • Grow your leadership career
  • Work with a prestigious brand partner
  • Make a real impact every day
  • Lead a high-performing team

🎯 How to Apply

To apply for this job please visit www.linkedin.com.

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