Medical Records Officer at Excelligent Health

Medical Records Officer at Excelligent Health – Excelligent Health Kenya Job Details

About the Role

Excelligent Health is recruiting a Medical Records Officer for a full-time position based in Kenya. This role sits at the heart of healthcare delivery, managing and safeguarding patient health information while supporting both clinical operations and insurance processes. The Medical Records Officer at Excelligent Health will maintain the integrity of medical documentation through accurate coding, secure storage, and efficient retrieval systems that comply with Kenyan healthcare regulations.

Healthcare jobs in Kenya require professionals who understand the weight of data management in patient care. Your work as a Medical Records Officer at Excelligent Health will directly support clinicians, insurance verification teams, and patients by ensuring their health records are complete, accessible, and protected at all times.

Key Responsibilities

• Manage the complete lifecycle of patient health information, including documentation, coding, and secure archiving within hospital systems
• Retrieve medical records accurately and promptly to support clinical teams, administrative staff, and authorized external parties
• Verify health insurance claims submitted through Social Health Authority (SHA), Slade, Smart, and other approved applications
• Process and reconcile insurance claims to support timely reimbursement and billing cycles
• Prepare medical certificates and supporting documentation as requested by patients or healthcare providers
• Maintain strict confidentiality of all patient records and ensure compliance with data protection laws and healthcare regulations
• Operate Hospital Information Systems (HIS) and Electronic Medical Records (EMR) software to log, update, and track patient data

Requirements & Qualifications

• Diploma or Bachelor’s degree in Health Records and Information Management from an accredited institution
• Demonstrable proficiency with Hospital Information Systems (HIS) and Electronic Medical Records (EMR) software
• Competency in Microsoft Office applications for documentation and reporting tasks
• Proven ability to apply healthcare regulations and data protection laws in day-to-day work
• Strong organizational and record-keeping skills with meticulous attention to detail
• Experience processing insurance claims and supporting reimbursement workflows
• Ability to maintain confidentiality and handle sensitive patient information responsibly
• Good written and verbal communication skills, with capacity to work effectively in a team environment

What to Expect

• Work in a structured healthcare environment where accuracy and compliance are non-negotiable
• Engage with multiple stakeholders—clinical staff, patients, insurance providers, and administrative teams—on a daily basis
• Access professional development in healthcare information management as the sector evolves in Kenya
• This Medical Records Officer at Excelligent Health position in Kenya is open to qualified candidates. Click Apply below to submit your application.

Method of Application

Send your CV & Cover Letter to: Email: [email protected] & [email protected]