Laundry Operator at Fairmont Hotels & Resorts

• The hotel guests can indulge in an array of exciting outdoor activities including animal orphanage visits, destination dining, bongo tracking, horse riding in the forest/conservancy, phenomenal breakfasts at the slopes of Mount Kenya, and open fire dinner concepts at the foothills of the Mountain. Moreover, the F&B offerings include an all-day dining restaurant, a fine dining grill restaurant, a bar, and banquets/wedding destinations.

Job Description

• Ensure personal safety by wearing protective gear where appropriate.
• Switch on all laundry utilities; water, electricity, steam and compressed air.
• Arrange all flatwork which is free from dirt and stains for ironing at the calendar ironer.
• Ensure a first-in-first-out system of flat work.
• Pass items through the calendar as per laid down procedures ensuring hems and corners are straightened.
• Fold items that are free from stains, dirt, dampness, tears, and creases as per set standards.
• Arrange all, ready linen neatly in the linen room shelves.
• Iron shirts ensuring the finished product is free from stains, dirt, dampness and creases.  Ensure no damage of buttons.
• Report faults in machines and pieces of equipment.
• Consult superiors in case of any doubts or difficulties.
• Press the colleagues uniform every day within the acceptable timelines and ensure that its ready by the time each colleague is reporting to work.
• Maintain the work area and machines clean every day before and at close of business.
• Report any machine breakdown to the Laundry Supervisor or Manager as soon as possible for follow up and in their absence to the Chief Engineer or his Assistant.
• Maintains good customer relations to keep business level high.
• Ensures customers’ instructions are strictly fulfilled, taking extra care to timeliness of collection or delivery.
• Sort out all ironing items as per ironing needs.
• Performs any other duty as assigned your supervisor or management.

Qualifications

• Diploma in Housekeeping and Laundry Operations
• Proven work experience as a Laundry Attendant or similar role
• Familiarity with cleaning detergents and laundering equipment
• Outstanding organizational and time management skills
• Good analytical and problem-solving skills

Additional Information

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career
• Work and learn in a luxury property