Laundry Operator at Fairmont Hotels & Resorts

  • Full Time
  • Nairobi

Fairmont Hotels & Resorts

  • The hotel guests can indulge in an array of exciting outdoor activities including animal orphanage visits, destination dining, bongo tracking, horse riding in the forest/conservancy, phenomenal breakfasts at the slopes of Mount Kenya, and open fire dinner concepts at the foothills of the Mountain. Moreover, the F&B offerings include an all-day dining restaurant, a fine dining grill restaurant, a bar, and banquets/wedding destinations.

Job Description

  • Ensure personal safety by wearing protective gear where appropriate.
  • Switch on all laundry utilities; water, electricity, steam and compressed air.
  • Arrange all flatwork which is free from dirt and stains for ironing at the calendar ironer.
  • Ensure a first-in-first-out system of flat work.
  • Pass items through the calendar as per laid down procedures ensuring hems and corners are straightened.
  • Fold items that are free from stains, dirt, dampness, tears, and creases as per set standards.
  • Arrange all, ready linen neatly in the linen room shelves.
  • Iron shirts ensuring the finished product is free from stains, dirt, dampness and creases.  Ensure no damage of buttons.
  • Report faults in machines and pieces of equipment.
  • Consult superiors in case of any doubts or difficulties.
  • Press the colleagues uniform every day within the acceptable timelines and ensure that its ready by the time each colleague is reporting to work.
  • Maintain the work area and machines clean every day before and at close of business.
  • Report any machine breakdown to the Laundry Supervisor or Manager as soon as possible for follow up and in their absence to the Chief Engineer or his Assistant.
  • Maintains good customer relations to keep business level high.
  • Ensures customers’ instructions are strictly fulfilled, taking extra care to timeliness of collection or delivery.
  • Sort out all ironing items as per ironing needs.
  • Performs any other duty as assigned your supervisor or management.


  • Diploma in Housekeeping and Laundry Operations
  • Proven work experience as a Laundry Attendant or similar role
  • Familiarity with cleaning detergents and laundering equipment
  • Outstanding organizational and time management skills
  • Good analytical and problem-solving skills

Additional Information

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
  • Working with a hotel rich in history and known for exemplary services while growing your career
  • Work and learn in a luxury property

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