HSNP Program Officer – Mandera at National Drought Management Authority

  • Full Time
  • Mandera

National Drought Management Authority

Position Summary/ Purpose:

The Programme Officer is responsible for coordinating and supporting the implementation of Programme operations in their respective sub-county according to the approved plans. The role requires the following:

  • Competence in understanding and executing Programme Operations.
  • Coordination of efforts among various Programme stakeholders.
  • A deep understanding of the local environment.
  • Proficiency in managing the Management Information System (MIS) of the HSNP.
  • Proactive work with minimal supervision.
  • Effective communication, especially with beneficiary households, who may not be literate and represent the most vulnerable.

Key Responsibilities:

Duties and responsibilities include:

  1. Providing input to the County Programme Manager (CPM) to incorporate sub-county-specific issues into the planning and execution of HSNP Operations.
  2. Leading the planning and execution of all HSNP operations in the sub-county.
  3. Participating in County Technical Coordination Group (CTCG) meetings to provide input on HSNP Cash Transfer matters and gather feedback from the payment service provider representatives.
  4. Identifying issues during Programme implementation and taking remedial actions with CPM approval.
  5. Acting as the HSNP focal point at the sub-county level while representing NDMA.
  6. Engaging with stakeholders, including local government representatives, to gain support for the Programme.
  7. Facilitating the implementation of the HSNP communication strategy to ensure beneficiary awareness and engagement.
  8. Distributing beneficiary names among Chiefs and Assistant Chiefs before payments and ensuring transparency.
  9. Leading communication and mobilization campaigns for Programme operations in coordination with stakeholders.
  10. Handling Case Management forms and complaints, including validation and resolution.
  11. Managing the MIS reporting and operational interface for case management.
  12. Collaborating with relevant institutions to address beneficiary rights issues.
  13. Facilitating the acquisition of National IDs by Programme beneficiaries.
  14. Generating required reports for the CPM.
  15. Developing and implementing sub-county registration plans.
  16. Providing technical assistance to registration staff.
  17. Monitoring registration activities, data enumeration, and data quality.
  18. Participating in monthly meetings to address significant issues.
  19. Conducting community-based validation processes.
  20. Randomly monitoring field activities for beneficiary interactions.
  21. Filing progress reports and adhering to security guidelines.
  22. Performing other duties as assigned.


Candidates for this role should possess:

  • A Bachelor’s degree in Social Sciences or related fields from recognized institutions.
  • A minimum of 3 years’ experience in social protection, cash transfers, or relevant areas.
  • Proficiency in English, Swahili, and a local language.
  • Computer literacy with skills in Microsoft Office and MIS management.

Application Process:

  • Detailed job descriptions, requirements, and a bio-data form are available on the NDMA website.
  • Fill out the Bio-Data Form as it is a mandatory requirement.
  • Submit your cover letter, detailed CV, copies of certificates and testimonials with the position title clearly indicated in the email subject line.
  • Deadline for applications is 9th October 2023 at 5:00 pm.
  • NDMA is an equal opportunity employer and encourages applications from persons with disabilities, females, marginalized, and minorities.
  • No fees are charged by NDMA for any application.
  • Canvassing will result in disqualification.
  • Only shortlisted candidates will be contacted.

Chapter Six (6) Clearance:

Successful candidates must fulfill Chapter Six (6) requirements, including clearance from the following institutions:

  • Kenya Revenue Authority
  • Higher Education Loans Board
  • Ethics and Anti-corruption Commission
  • National Police Service (Certificate of Good Conduct)
  • Credit Reference Bureau

Application Address:

Chief Executive Officer,
National Drought Management Authority,
P. O. Box 53547, 00200,

Applications may also be submitted to the Authority’s offices in Mandera County, Mandera town, between 8 am and 5 pm during working hours. Physical applications must also include the completed Bio-Data Form.

To apply for this job email your details to cdc.mandera@ndma.go.ke