Kilimall
Kilimall is currently recruiting for a Full Time Job position based in Nairobi. This opportunity is open to qualified candidates looking to grow in the Job sector in Kenya. Review the full requirements below and apply before the deadline.
📋 Job Overview
- Category: Not specified
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: Kilimall
- Employer Page: View all Kilimall jobs →
- Application Deadline: Rolling basis
- Last Updated: August 21, 2025
IT Support Staff at Kilimall – Kilimall Kenya Job Details
Job Responsibilities
- Troubleshoot and resolve hardware, software, and network issues.
- Provide first-line user support in person, by phone, or remotely.
- Install, configure, and update computer sys- tems and applications.
- Monitor and maintain networks and systems for efficiency.
- Manage support tickets, track resolutions, and maintain records.
- Handle account creation, access rights, and user offboarding.
- Document IT procedures and prepare simple performance reports.
Requirements
- Bachelor’s degree in: Computer Science, IT, Information Science, Business IT,or Computer & Information Technology.
- Proficiency in Windows, macOS, and/or Linux. Skills in installing, configuring, and trouble- shooting software and hardware.
- Basic knowledge of networking (LAN, WAN, Wi-Fi).
- Understanding of cybersecurity practices. Experience with help desk/ticketing systems (e.g., ServiceNow, Zendesk).
- Strong problem-solving, communication, and teamwork skills.
Method of Application
Apply by sending an email with your CV and a convincing cover letter to [email protected] clearly stating the subject heading by by 25th August 2025 Please state your current and expected remuneration in your CV.
Due to the high volume of applications received, only shortlisted candidates will be contacted.
🎯 How to Apply
To apply for this job email your details to recruitment@kilimall.com
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