St John Ambulance
St John Ambulance is hiring an ICT Systems and Support Assistant in Nairobi. This full-time role involves providing technical support for hardware, software, networks and business applications. The position is open on a rolling basis.
📋 Job Overview
- Category: IT Jobs
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: St John Ambulance
- Employer Page:
- Application Deadline: Rolling basis
- Last Updated: July 13, 2026
ICT Systems and Support Assistant at St John Ambulance – St John Ambulance Kenya Job Details
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ICT Systems and Support Assistant
Job Responsibilities:
- Provide first-line technical support for hardware, software, email, printers and network issues.
- Install, configure and troubleshoot computers, laptops, mobile devices and peripherals.
- Assist in maintaining LAN, wireless networks, Microsoft 365 and business applications.
- Support user account administration and password management.
- Maintain ICT asset inventories and software licence records.
- Support antivirus management, system updates, backups and cybersecurity initiatives.
- Maintain ICT documentation and prepare periodic ICT reports.
- Support ICT projects and perform any other ICT-related duties assigned.
Requirements:
- Diploma in Information Technology, Computer Science, Information Systems or a related field.
- Minimum of two (2) years’ relevant ICT support experience.
- Working knowledge of Microsoft
- Windows, Microsoft 365 and networking.
- Knowledge of ICT security principles.
- Professional certifications such as CompTIA A+, Network+, Microsoft or CCNA will be an added advantage.
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Method of Application
Send your CV & Cover Letter to: Email: [email protected]
🎯 How to Apply
To apply for this job email your details to recruit@stjohnkenya.org
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❓ Frequently Asked Questions
You need a Diploma in Information Technology, Computer Science, Information Systems or a related field, plus a minimum of two years' relevant ICT support experience. Working knowledge of Microsoft Windows, Microsoft 365 and networking is required, along with knowledge of ICT security principles. Professional certifications such as CompTIA A+, Network+, Microsoft or CCNA are advantageous.
The role includes providing first-line technical support for hardware, software, email, printers and network issues; installing and configuring computers and peripherals; maintaining LAN and wireless networks; managing user accounts and passwords; maintaining ICT asset inventories; and supporting cybersecurity initiatives and ICT projects.
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