ICT Intern – Switch Media at Kenya Red Cross Society

Key Responsibilities:

• Studio and IT Operations: Assist with the operation and maintenance of TV studio technology, ensuring business continuity and minimal downtime.
• Emergency Support: Provide quick solutions and workarounds during operational emergencies to maintain workflow.
• Technical Liaison: Work closely with the studio technical supervisor to ensure seamless operation and troubleshoot complex issues.
• Editorial and Creative Support: Collaborate with editorial and creative staff to offer prompt IT technical solutions that support their production needs.
• IT Helpdesk Support: Deliver efficient helpdesk services, addressing IT issues related to broadcast and production promptly.
• Technology Development & Maintenance: Aid in the development, implementation, and upkeep of broadcast technology, including routine system checks and improvements.
• Broadcast Equipment Maintenance: Assist in the maintenance, testing, and troubleshooting of broadcast equipment to ensure reliable performance.
• Installation and Integration: Participate in the installation and integration of new broadcast technologies, supporting smooth transitions and system upgrades.
• Live Broadcast Support: Provide technical support during live broadcasts, helping to resolve issues in real-time.

Qualifications, Experience, and Competencies:

• Education: Currently pursuing or recently completed a degree/diploma in Information and Communication Technology (ICT), Computer Science, Broadcast Technology, or a related field.
• Technical Experience: Ideal candidates should possess familiarity or prior experience in IT systems specific to TV studio operations, video/audio technology, and multimedia systems.
• Certifications: Relevant certifications in network administration, server management, or broadcast systems are a plus.

Key Skills:

• Broadcast Technology Fundamentals: Basic understanding of video/audio systems, including familiarity with IT system design for broadcast environments.
• Non-linear Editing and Archiving: Exposure to or experience with non-linear editing software, media storage, and archiving solutions.
• File Formats and Compression: Working knowledge of various video and audio formats, including compression techniques.
• Network Administration: Understanding of IP network concepts, including LAN/WAN, and experience with network design and administration.
• System Administration: Proficiency in Windows/Linux server-client systems and basic troubleshooting skills across operating systems.

Behavioral Competencies:

• Attention to Detail: Methodical and attentive to technical details.
• Adaptability Under Pressure: Ability to perform well in a fast-paced, high-pressure environment.
• Multi-tasking Abilities: Strong organizational skills and capacity to handle multiple tasks efficiently.