CDL Human Resource
Main purpose of this position
To provide front office services including reception, patient registration, and billing at the outpatient as part of a multidisciplinary care process leading to desired patient care outcomes, service standards, and best practice standards.
Key responsibilities of the position
- Provision of outpatient front office services in line with established protocols and best practice
- Implementation of policies, standards operating procedures in relation to front office services.
- Accurate documentation of all professional and other activities in line with the professional – ethical requirements and standard operating procedures.
- Meeting of client and statutory expectations with regard to front office services
- Maintenance of requisite competencies and statutory requirements to practice as a front office assistant
- Participation in quality improvement initiatives
- Participating in health promotion activities
Requirements
STAFF QUALIFICATION AND COMPETENCIESÂ
Education and Professional Training
- Diploma or degree in office administration, front office management, accounting, public relations
Experience
- At least six months experience post graduation
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