Customer Support Agent-German and English-Speaking

  • Full Time
  • Nairobi


Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company’s objectives.

We’re looking for a detail-oriented and thoughtful person from Zimbabwe to join our growing team!

Duties and Responsibilities

  • Maintaining a positive, empathetic, and professional attitude towards customers at all times.
  • Diagnose and solve the customer’s problems in German
  • Communicate effectively via email and chat with our customers
  • Understand the company’s products so as to answer any questions or concerns
  • Coordinate effectively with peers and your manager
  • Contribute to a high-performance and friendly workplace culture

What we’re looking for

  • Excellent written and verbal English and German communication skills
  • German proficiency level C1 and above
  • 1 year experience in customer service
  • An ability to quickly think on your feet
  • Strong problem-solving skills
  • Team player *

what we offer

  • The flexibility of working from home, this a remote and full-time position
  • Work with clients in the USA, EU, and elsewhere
  • Extensive opportunities to learn from, and work with, high-performing colleagues
  • Career opportunities! We’re a fast-growing startup with roles and positions to grow into

To apply for this job please visit