Customer Service/Receptionist at AMR Connect Insurance Brokers Ltd

  • Full Time
  • Nairobi

Customer Service/Receptionist at AMR Connect Insurance Brokers Ltd

Key Responsibilities:

  • Front Desk Management:
    • Greet clients and visitors in a courteous and professional manner
    • Answer and direct incoming calls promptly and efficiently
    • Manage incoming and outgoing mail and packages
  • Customer Service:
    • Provide exceptional customer service by addressing client inquiries and concerns
    • Assist clients with general information and direct them to the appropriate insurance professionals
    • Maintain a friendly and welcoming atmosphere for clients visiting the office
  • Administrative Support
    • Assist in scheduling appointments and managing calendars
    • Maintain and update client databases and records
    • Assist with data entry and administrative tasks as needed
  • Communication
    • Communicate effectively with clients, insurance professionals and other team members
    • Relay accurate and timely messages to the relevant parties
    • Respond to emails and inquiries in a timely and professional manner

Key Skills

  • Communication skills
  • Reception etiquette
  • Computer litracy
  • Social/amiable
  • Experience in a similar role

Method of Application

Interested and qualified candidates should forward their CV to: using the position as subject of email.

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