Customer Service/Receptionist at AMR Connect Insurance Brokers Ltd

Key Responsibilities:

Front Desk Management:
- Greet clients and visitors in a courteous and professional manner
- Answer and direct incoming calls promptly and efficiently
- Manage incoming and outgoing mail and packages
Customer Service:
- Provide exceptional customer service by addressing client inquiries and concerns
- Assist clients with general information and direct them to the appropriate insurance professionals
- Maintain a friendly and welcoming atmosphere for clients visiting the office
Administrative Support
- Assist in scheduling appointments and managing calendars
- Maintain and update client databases and records
- Assist with data entry and administrative tasks as needed
Communication
- Communicate effectively with clients, insurance professionals and other team members
- Relay accurate and timely messages to the relevant parties
- Respond to emails and inquiries in a timely and professional manner