Customer Service Executive at Calltronix Contact & Training Centre

To apply for the Customer Service Executive at Calltronix Contact & Training Centre job in Kenya, you need a minimum of one year's experience in customer service or call center environments. A high school diploma is required, though a Bachelor's degree is an advantage. Call center jobs in Kenya often value CRM system proficiency and strong communication skills, which this role specifically requires.

The Customer Service Executive at Calltronix Contact & Training Centre offers a gross monthly salary of KES 28,541. When evaluating call center jobs jobs in Kenya, this package is standard for entry-level customer service roles with one year of experience. The role requires you to meet performance KPIs and maintain quality standards as part of your responsibilities.

When you apply for this customer service position in Kenya, you'll manage customer interactions via calls, emails, and chats while providing accurate product and service information. Call center jobs jobs in Kenya typically involve resolving customer issues, maintaining CRM records, and following company scripts and quality standards. You'll also need to meet performance targets and participate in training activities as part of your role.