Influx
Join Influx as a Customer Sales Agent in a full-time remote role serving customers across multiple channels. This Sales & Marketing Jobs opportunity in Kenya offers performance-based incentives and the chance to work with an international team while developing your customer service and sales skills from home.
📋 Job Overview
- Category: Sales & Marketing Jobs
- Job Type: Full Time Jobs
- Location: Nairobi
- Company: Influx
- Employer Page: View all Influx jobs →
- Application Deadline: Rolling basis
- Last Updated: April 21, 2026
Customer Sales Agent at Influx – Influx Kenya Job Details
Responsibilities
Responsibilities include, but are not limited to:
- Providing a high level of customer service to customers via inbound calls and emails
- Thoroughly research and reply to requests with a high sense of urgency and professionalism
- Ability to troubleshoot and communicate across multiple platforms
- Proactive Sales, both to new and existing customers
- Constantly evaluate customer experience and make suggestions to improve customer engagement/satisfaction
- Meet or exceed KPIs such as response time and customer satisfaction scores
Benefits
- Performance-based incentive
- 100% remote work
- An international and diverse work atmosphere working with different cultures
- Experience a culture where everyone belongs. Our team is committed to building an environment that nurtures kindness, creativity, and accountability.
About you?
- Your communication style is clear and concise and you’re able to express good empathy and tone across both verbal and nonverbal communication
- You have a knack for de-escalating for de-escalating hot interactions and escalations
- Passion for helping others
- Passion for learning and self-improvement
- Committed to working in a full-time position
- Someone who works with minimal supervision while still achieving or exceeding the targets set
- Someone who is solution-driven while practicing self-directed learning
Internet and Device Requirement:
- Internet Speed of 40-50 Mbps / Upload Speed – 30 Mbps
- System: Windows 10 or more. 32 -bit Operation system.
- RAM 8GB or more
- Processors – Intel Core i5 or up.
- Laptop Only (No Chromebook, Linux OS, or Desktop)
- Wired headset
- Quiet working environment
🎯 How to Apply
To apply for this job please visit influx.com.
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❓ Frequently Asked Questions
To apply for Customer Sales Agent at Influx Kenya, you need strong communication skills, empathy, and experience de-escalating difficult customer interactions. The job description for this Sales & Marketing Jobs position emphasizes self-directed learning, solution-driven thinking, and the ability to work independently while meeting or exceeding KPIs like response time and customer satisfaction scores.
For the Customer Sales Agent at Influx job in Kenya, you must have a laptop with Windows 10 or higher, 8GB RAM minimum, Intel Core i5 processor or better, and internet speeds of 40-50 Mbps download and 30 Mbps upload. Additionally, you'll need a wired headset and access to a quiet working environment to ensure professional interactions with customers.
Yes, this Sales & Marketing Jobs role in Kenya is 100% remote, allowing you to work from anywhere with a stable internet connection and suitable equipment. When you apply for Customer Sales Agent at Influx, you'll join an international and diverse team committed to building an environment that values kindness, creativity, and accountability while delivering high-level customer service.
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