Duties and Responsibilities
- Greet and seat guests, present menus, and explain daily specials if applicable.
- Take food and beverage orders accurately and efficiently, using the POS system.
- Serve food and drinks to guests in a timely and courteous manner.
- Ensure that guests’ needs are met throughout their dining experience, including refilling drinks and addressing requests.
- Collaborate with the kitchen and bar staff to ensure orders are prepared correctly and delivered promptly.
- Prepare and set up tables with necessary utensils, napkins, and condiments.
- Handle guest inquiries, complaints, and special requests with professionalism and courtesy.
- Process payments and provide accurate change using the POS system.
- Maintain cleanliness and organization in the dining area, including clearing tables and resetting for the next guests.
- Assist in cleaning and closing duties as required.
Key Requirements Skills, experience and qualification
- Previous experience as a Waitress or in a customer service role, preferably in a restaurant or bar setting.
- Excellent interpersonal and communication skills.
- Ability to work well under pressure and in a fast-paced environment.
- Strong attention to detail and a positive attitude.
- Knowledge of menu items and the ability to explain them to guests.
- Ability to multitask and prioritize tasks effectively.
- Flexibility to work evenings, weekends, and holidays.
- Basic math skills for handling payments and making change.
- Professional appearance and demeanor.
Method of Application
If you meet the above qualifications, skills and experience send CV urgently to email@example.com quoting the job title as the subject line.
To apply for this job email your details to firstname.lastname@example.org