Emerge Egress Consulting
Role Objective
- A 24 hour hospital in Nairobi based off Mombasa Road is seeking to hire on locum basis a billing clerk with great customer experience skills.
Core Duties and Responsibilities
- Ability to vett and process insurance claims to in accordance with policy terms and conditions.
- Handling billing inquiries, billing process, following up made on billing and claims are dealt with promptly and efficiently.
- Any other duties as allocated.
- Be the first point of contact on appointment scheduling for doctors, specialists, and other healthcare providers.
- Booking and coordinating patient appointments, rescheduling as needed, and
- Performing clerical duties such as fax, copying documents, filing etc and efficient operations.
- Maintaining accurate and confidential patient records in compliance with healthcare regulations.
- Problem solving for various arising issues.
- Handling various forms of correspondences efficiently such as calls, emails, social media platforms.
- Welcome visitors, patients to the facility with enthusiasm and share accurate service knowledge and provide required assistance
- Updating patient information and databases effectively.
- Processing requirements for reimbursement with the relevant parties.
- Generating receipts and invoices and any other documents as needed.
- Providing general administrative & clerical support.
Job Specifications and Qualifications
- At least a Diploma in Business Administration, Communication, or related field
- At least 6 months relevant work experience.
- Proficiency in MS Office Suite & CRM tools.
Key Competencies
- Great customer service skills
- Flexibility and Adaptability skills
- Patience
- Empathetic Skills.
- Problem Solving Skills
Method of Application
If interested in the position and meet the above requirements, kindly send your CV to the email careers@emergeegressconsulting.com and indicate the position applied for in the subject line.
- Billing Clerk – Deadline: 24th September 2024
- Coveyancing Advocate – Deadline: 27th September 2024
Stay updated with similar job openings by joining one of our Live Feed Channels below:
To apply for this job email your details to careers@emergeegressconsulting.com