Assistant Administrator – Campus Services (Town Campus)-KCA University

Position Objective:

KCA University is in search of an internal candidate to fulfill the following role: Roles and Responsibilities:

• Handle incoming telephone calls, emails, and inquiries from potential students in a positive and friendly manner.
• Review and manage incoming applications, guiding students through the admission process.
• Accurately input student data into the ERP system and ensure timely updates when necessary.
• Foster relationships with stakeholders including high schools, colleges, and recruitment agencies.
• Provide clear information to prospective students about application procedures and campus life.
• Maintain a comprehensive database of student information, telephone logs, and student feedback for generating reports.
• Ensure a sufficient supply of stationery to different departments, including providing necessary teaching materials for lecturers.
• Share departmental reports with supervisors in a timely manner.
• Implement creative communication and recruitment strategies following university guidelines.
• Assist in training student engagement program (SEP) participants and work-study students.
• Perform any additional duties as assigned by the Supervisor.

Qualifications and Experience:

• Bachelor’s Degree in Administration, Business, IT, or related fields from a recognized university.
• At least 1 year of experience in Office Administration, Marketing, Customer Care, or related roles.

Other Skills and Competencies:

• Familiarity with university programs and admission prerequisites.
• Proficiency in MS Office Suite and working with databases.
• Strong organizational abilities.
• Effective interpersonal and communication skills.
• Exceptional written and verbal communication skills.
• Deadline for application: August 20th, 2023.

Application Process:

Interested candidates meeting the specified criteria should send an application letter, including current and desired salary, a detailed CV with three referees, academic and professional certificates, and clear copies of their Kenya National ID and iTax certificate via email to hrjobs@kcau.ac.ke.