KCA University is in search of an internal candidate to fulfill the following role: Roles and Responsibilities:
- Handle incoming telephone calls, emails, and inquiries from potential students in a positive and friendly manner.
- Review and manage incoming applications, guiding students through the admission process.
- Accurately input student data into the ERP system and ensure timely updates when necessary.
- Foster relationships with stakeholders including high schools, colleges, and recruitment agencies.
- Provide clear information to prospective students about application procedures and campus life.
- Maintain a comprehensive database of student information, telephone logs, and student feedback for generating reports.
- Ensure a sufficient supply of stationery to different departments, including providing necessary teaching materials for lecturers.
- Share departmental reports with supervisors in a timely manner.
- Implement creative communication and recruitment strategies following university guidelines.
- Assist in training student engagement program (SEP) participants and work-study students.
- Perform any additional duties as assigned by the Supervisor.
Qualifications and Experience:
- Bachelor’s Degree in Administration, Business, IT, or related fields from a recognized university.
- At least 1 year of experience in Office Administration, Marketing, Customer Care, or related roles.
Other Skills and Competencies:
- Familiarity with university programs and admission prerequisites.
- Proficiency in MS Office Suite and working with databases.
- Strong organizational abilities.
- Effective interpersonal and communication skills.
- Exceptional written and verbal communication skills.
- Deadline for application: August 20th, 2023.
Interested candidates meeting the specified criteria should send an application letter, including current and desired salary, a detailed CV with three referees, academic and professional certificates, and clear copies of their Kenya National ID and iTax certificate via email to firstname.lastname@example.org.
To apply for this job please visit kcau.ac.ke.