Accountant – Receivables at TakaTaka Solutions

Accountant – Receivables at TakaTaka Solutions – TakaTaka Solutions Kenya Job Details

About the Role

We are seeking an experienced Accountant – Receivables to lead our accounts receivable operations at TakaTaka Solutions. This role is pivotal in ensuring timely invoicing, accurate collections, and effective credit management while maintaining strong customer relationships and supporting month-end close processes.

Key Responsibilities

• Lead timely generation and dispatch of accurate invoices and statements in line with approved pricing, contracts, and supporting documentation
• Ensure invoicing cut-offs are adhered to and that invoicing is complete for the period (including recurring, pro-rated, and ad hoc invoices)
• Ensure proper approval workflow is followed for credit notes, discounts, and invoice amendments
• Maintain a controlled filing system for invoices, delivery notes/acceptance, contracts, and supporting documents
• Oversee daily monitoring of incoming payments and ensure accurate allocation to the correct customer and invoice(s)
• Ensure all receipts (bank, mobile money, cheques) are posted promptly and supported with appropriate evidence
• Track unallocated receipts and ensure resolution within set timelines
• Confirm all cheques collected are banked/presented on time and follow up on any uncleared/unpresented cheques
• Drive collections follow-ups (calls, emails, visits where applicable) to ensure timely settlement of invoices
• Ensure customers receive statements and reminders as per the collection calendar
• Handle escalated customer queries on billing, balances, payment terms, and account status professionally
• Maintain accurate customer master data (contacts, addresses, emails, terms, limits) to support effective collections
• Perform/oversee monthly customer account reconciliations and resolve discrepancies (payments, credits, mispostings)
• Prepare and review AR aging reports, collection trackers, and overdue analysis to identify trends and risks
• Support month-end close by ensuring AR ledger integrity, completeness of postings, and reconciliation to the general ledger
• Provide structured AR updates to the Head of Finance (weekly/monthly) with key risks, actions, and forecasts
• Ensure compliance with internal policies, delegation of authority, and documentation standards
• Support internal and external audits by providing AR schedules, reconciliations, supporting documents, and explanations
• Review customer creditworthiness and recommend credit limits, terms, and risk controls
• Enforce credit policies (holds, stop-supply recommendations, escalations) for chronically overdue accounts
• Identify high-risk accounts early and implement targeted recovery plans (payment plans, structured follow-ups, escalations)
• Lead resolution of complex disputes (pricing, service issues, documentation gaps), coordinating with Sales/Operations/Customer Care
• Ensure all disputes are logged, tracked, and resolved within agreed timelines to prevent long-outstanding balances
• Perform revenue assurance checks to confirm invoicing aligns to delivered services/products and approved rates
• Develop, maintain, and enforce AR SOPs (invoicing timetable, receipts posting, collections workflow, dispute handling, credit notes)
• Supervise, coach, and appraise AR team members, ensuring clear targets, accountability, and skills growth
• Provide AR inputs into weekly/monthly cash flow forecasts (expected collections, risk accounts, probable delays)
• Prepare senior-level dashboards: DSO, overdue buckets, collection efficiency, dispute aging, bad debt risk indicators
• Recommend write-off provisions/escalations in line with policy and approval structures
• Coordinate formal demand processes and escalations for long-outstanding accounts, including engagement with legal/debt recovery support where approved
• Monitor and report on recovery progress for escalated debts, including agreed payment plans and compliance

Minimum Qualifications

• Diploma/Degree in Finance, Accounting, Business Management, Business Administration, or related field
• Professional qualification: CPA (K) III and above / ACCA (or equivalent)
• 5+ years of experience in Accounts Receivable / Credit Control in a fast-paced environment
• Proven experience supervising an AR team and coordinating collections (including field collections where applicable)
• Strong experience with invoicing, billing, reconciliations, collections, dispute management, and credit control
• Proficiency in QuickBooks (or similar ERP) and Microsoft Office Suite (advanced Excel)
• Added advantage: Training in credit management, debt collections, or IFRS-related reporting